Request to Reinstate 'Report a Violation' Privileges
Hi there,
We've been dealing with this issue for almost two months now, without any success. We have submitted multiple appeals with the correct POA, which we believe may have led to our Amazon Brand Registry privileges being revoked. Here is a brief summary:
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We are appealing the deactivation of our "Report a Violation" privileges on Amazon UK. We have conducted a thorough internal review, identified the issues, and established a corrective action plan to ensure full compliance with Amazon’s Intellectual Property policies.
Summary of Actions Taken:
Acknowledgment & Correction: We recognize the initial registration errors and are now strictly following Amazon's guidelines to ensure accuracy and compliance.
Enhanced Verification: We have verified all documents, confirmed they meet Amazon’s requirements, and actively monitor our account’s health daily.
Internal Processes: A dedicated compliance team is now in place to manage our Amazon account. We have updated procedures and educated our team on Amazon policies to prevent future issues.
Utilization of Amazon Tools: Our team has enrolled in Amazon Seller University and is using Amazon Selling Coach to ensure compliance and optimize our practices.
We are committed to upholding Amazon’s policies and continuously improving our practices. We respectfully request the reinstatement of our "Report a Violation" privileges to help protect intellectual property on Amazon UK.
Please let us know if additional documentation or clarification is required.
Thank you for your consideration.
CASE ID: 10475733482, 10390932382
Kind Regards
Nx
7 replies
Seller_7d51HJAyOxSS4
@Dougal_Amazon
@Steve_Amazon
@Blake_Amazon
@Glenn_Amazon
@Jameson_Amazon
@Rose_Amazon
@Jim_Amazon
@Tatiana_Amazon
@Michelle_Amazon
@Roberto_Amazon
@Stevie_Amazon
@Quincy_Amazon
Seller_yhNHwbs9XAWrR
I had this happen before once and you need to really emphasise your preventative measures
Seller_kD5w6enmERDgk
acknowledge 1st what went wrong ie we failed to .... paragraph 1
acknowledge 2nd why it went wrong ie we failed to ... paragraph 2
acknowledge 3rd what you will do or have done to correct further incidences of 1st and 2nd--- paragraph 3
make it clear and concise with bullet points and no unnecessary waffle. This process worked for me for an issue in my early Amazon days :)
Seller_gpqqZ5FYuNK50
I got mine revoked then successfully appealed came back. Didn’t use it or do anything then they went again. Brand Registry is plague with errors more like a prototype than a working function.
If someone sells counterfeits but is a top seller they will let them sell and say you are wrong even with a test order and various other proof
Seller_rluydfDQ8rGNc
IMO, you are too vague. elaborate more in the procedures and education, for example. Will you be doing this every week, upon employment etc.
How have you updated procedures? Be more specific.
