8541 Item Name conflict with Global Marketplaces in different Languages
So for awhile now we dealing with a 8541 item name conflict error from other amazon marketplaces. Hundreds of ASINs but not all of them that we sell. They are all brand registered ASINs.
We sell globally and if I try to edit a USA item the 8541 item name error won't let us save anything. Or Germany, France, UK etc all coming up errors.
It is conflicting in difference languages like German, Italian etc. Makes no sense. No matter what we input in the item name the error pops up and can't save.
Just curious if anyone else had this issue. Brand support is asking for all the ASINs and screen shots of each ASIN which is impossible to check each manually.
8541 Item Name conflict with Global Marketplaces in different Languages
So for awhile now we dealing with a 8541 item name conflict error from other amazon marketplaces. Hundreds of ASINs but not all of them that we sell. They are all brand registered ASINs.
We sell globally and if I try to edit a USA item the 8541 item name error won't let us save anything. Or Germany, France, UK etc all coming up errors.
It is conflicting in difference languages like German, Italian etc. Makes no sense. No matter what we input in the item name the error pops up and can't save.
Just curious if anyone else had this issue. Brand support is asking for all the ASINs and screen shots of each ASIN which is impossible to check each manually.
2 replies
Seller_J46Ruz3VzvWCV
If you are not the brand owner then Amazon is not likely to let you edit the title. That could be your issue.
Your error is explained here - Learn More - Error 8541
Manny_Amazon
Hello @Seller_a17OxJGVBeZhI,
I'm sorry you're running into this error while attempting to add your product. This error is commonly referred to as a “single matching error” and occurs when your Product ID, such as UPC, EAN, JAN, and ISBN, corresponds to the Product ID of an existing ASIN. You will find some potential solutions to this in the Error 8541 help page. More specifically, I would recommend watching the Seller University video included in the page, and the "How to solve this error" section for specific steps you can take to fix it.
If you have reviewed the details above and still running into this error, please contact Selling Partner Support for assistance. If you share your case ID, I'll review to ensure it is being properly addressed.
Regards,
- Manny
