VAT Relief
The products we sell are disability products and we are getting customers asking for VAT relief. Does anyone know how this works? Does the customer pay the full amount and then I refund them the VAT? or do they have to provide something?
Thank you
VAT Relief
The products we sell are disability products and we are getting customers asking for VAT relief. Does anyone know how this works? Does the customer pay the full amount and then I refund them the VAT? or do they have to provide something?
Thank you
4 replies
Seller_ZJhFeE3tNKzfh
Amazon state this...
VAT Refunds for Disabled or Chronically Ill Persons
Amazon can issue VAT refunds on eligible sales to customers who are registered disabled or chronically ill. To apply for your VAT refund, after your order has been completed you'll need to fill out an eligibility declaration form which can be requested from our Customer Service department or obtained directly from HMRC (HMRC Notice 701/7 VAT reliefs for disabled people). Please send the completed form to us via the following address:
Amazon UK Services Ltd
1 Principal Place
Worship Street
London
EC2A 2FA
United Kingdom
Alternatively, you can submit the form via email, in PDF format, to b2b-refund@
If you're in any doubt as to whether you're eligible to receive goods or services zero-rated for VAT you should consult HMRC.
For sales by Marketplace Sellers, whether enrolled into Amazon’s Tax Calculation Service or not, you’ll need to contact the seller directly to ask for a VAT refund.
So it reads like the customer pays in full and you can refund the VAT. You should probably read up on if your items qualify of course etc.
Seller_voW9gFQs6cI1A
Hi,
I believe how it usually works is VAT is not charged in the first place but as far as I know there is no function on amazon to do that so I think you would refund it and record it as a non VAT sale. your accountant should know how this works exactly so contact them
They may need to prove they are entitled for VAT relief and it may not apply to all disabled products but you can check HMRC for that info
Seller_tRuvBEHDedp4q
Do the same as Amazon - the customer will have to get the required form from HMRC and send it to you to claim the relief
Unfortunately there is no mechanism on Amazon for selling VAT-less so customer will have to pay in full then you refund the VAT on receipt of the form.
Put it through as a partial refund on the order so that Amazon only charge you fees on the reduced price.
