A-z Help - wrong item returned to us
Hi
Customer returned an item that we didnt sell them. Upon receipt we took this up with the customer who said its not their fault they put the wrong labels on the wrong returns. They then filed an A-z
We appealed with photos of the item received and still lost ... and the A-z counts against us too.
Ive also noticed that pretty much all A-z's are lost now even when they have been delivered with tracking and photo.. just because the customer says so. What is the point of Amazon shipping if it protects you from nothing?
Anyway - the order number is : 203-6643416-3855558
Im hoping that the board admins can ask a real person to look at this and reverse it.
@Julia_Amazon@Winston_Amazon
A-z Help - wrong item returned to us
Hi
Customer returned an item that we didnt sell them. Upon receipt we took this up with the customer who said its not their fault they put the wrong labels on the wrong returns. They then filed an A-z
We appealed with photos of the item received and still lost ... and the A-z counts against us too.
Ive also noticed that pretty much all A-z's are lost now even when they have been delivered with tracking and photo.. just because the customer says so. What is the point of Amazon shipping if it protects you from nothing?
Anyway - the order number is : 203-6643416-3855558
Im hoping that the board admins can ask a real person to look at this and reverse it.
@Julia_Amazon@Winston_Amazon
1 reply
Seller_ZJhFeE3tNKzfh
Don't you wish amazon allowed you to block customers....
