Negative feedback removal case automatically closed without option to reopen
I’m honestly just tired of going in circles with this. @Sarah_Amzn Could you please look into the feedback left for order 202-0291383-1000365?
The buyer used obscene language and insulted me, which clearly goes against Amazon’s feedback guidelines. I submitted a removal request through the proper tool, the case was closed within seconds, I tried again and got the same result but with no way to respond or appeal.
I then contacted Seller Support, but they told me only the Feedback Team can remove feedback, yet I’ve got no way to reach them now.
I’ve done everything I’m supposed to, but I feel completely stuck and honestly just worn down by it all.
Negative feedback removal case automatically closed without option to reopen
I’m honestly just tired of going in circles with this. @Sarah_Amzn Could you please look into the feedback left for order 202-0291383-1000365?
The buyer used obscene language and insulted me, which clearly goes against Amazon’s feedback guidelines. I submitted a removal request through the proper tool, the case was closed within seconds, I tried again and got the same result but with no way to respond or appeal.
I then contacted Seller Support, but they told me only the Feedback Team can remove feedback, yet I’ve got no way to reach them now.
I’ve done everything I’m supposed to, but I feel completely stuck and honestly just worn down by it all.
