My last name changed because I got married, my old last name is on my credit card, my account was closed for no other reason than that and I think it was a mistake.

We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.

Please do not hesitate to contact Seller Support/Selling Partner Support with any questions you may have or if you believe there was an error: https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html

For more information on selling requirements, go to ‘Information required to sell on Amazon’: https://sellercentral-europe.amazon.com/help/hub/reference/G201200780

@Sarah_Amzn @Winston_Amazon @Ezra_Amazon @Spencer_Amazon @Maja_Amazon @Ash_AMZ