ALL listing lost buy box, no featured offer
Hello,
My seller account lost the buy box for all the listing in the Germany marketplace as no reason. Before this, the listings and shops were all making orders normally. Please upgrade the investigation.
I cannot see any helpful ideas from Amazon DE support on seller forum.
What can I do now ?
I have see some poster on UK seller forum, they mentioned that there is a buy box team? but how to contact them, and if they can solve the same issue on DE marketplace ?
ALL listing lost buy box, no featured offer
Hello,
My seller account lost the buy box for all the listing in the Germany marketplace as no reason. Before this, the listings and shops were all making orders normally. Please upgrade the investigation.
I cannot see any helpful ideas from Amazon DE support on seller forum.
What can I do now ?
I have see some poster on UK seller forum, they mentioned that there is a buy box team? but how to contact them, and if they can solve the same issue on DE marketplace ?
1 reply
Seller_c3GKg2Ws54mZe
Hi,
you need to escalate the support cases until you get someone who can helps great.
If you need more help go and check on web for sellervate
