UK Amazon Seller Account Not Activated After – Verification Completed
I completed all steps for my UK Amazon seller account verification, and it’s been over 2 weeks. The last update I received says my information is under review, but nothing has changed since then. All documents and verification were submitted properly. Can someone check the status and let me know if any further action is required from my side?
@Jameson_Amazon @Cooper_Amazon@April_Amazon@Michelle_Amazon
@Camille_Amazon
Thanks.
UK Amazon Seller Account Not Activated After – Verification Completed
I completed all steps for my UK Amazon seller account verification, and it’s been over 2 weeks. The last update I received says my information is under review, but nothing has changed since then. All documents and verification were submitted properly. Can someone check the status and let me know if any further action is required from my side?
@Jameson_Amazon @Cooper_Amazon@April_Amazon@Michelle_Amazon
@Camille_Amazon
Thanks.
4 replies
Seller_rI7BZIczK8iAC
The mods will need a case ID. Create a case with seller support first.
Emet_Amazon
Hello @Seller_akWeAZGeRgmni,
Thank you for posting your concerns with your account verification.
As mentioned in your post, your last update was from the 6th of April advising this was still pending review. Can you advise on what type of verification you've encountered? Was this a general verification for a new account, is this a supply chain verification? I understand you've been waiting for two weeks for a resolution, I would like to offer not only guidance but what support I can on your situation to help with moving forward.
Surrounding the status of your review, I would need to clarify some information with you first. Once we have the information requested above on why this occurred. I would then ask you follow the guidance @Seller_rI7BZIczK8iAC mentioned and post your related case ID so I can research the situation further. I do see you already posted on this in the UK region and that this situation pertains to the UK region as well. I myself have limited visibility into these situation, even less visibility with international stores. Any additional information is greatly appreciated, however if you need to provide any personal information, please use the referenced case since this is a public space.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_akWeAZGeRgmni
Case ID: 17508271381
This is a general account verification for my new UK seller account. I completed all required steps and submitted all documents over two weeks ago. Since then, I keep receiving the same automated message: “Thank you for your patience, we are reviewing your information.
I have already sent multiple follow-up emails but the response remains the same.
Can you please help escalate this for me and check internally with the relevant team? I would appreciate any assistance to get this resolved and activate my account.
Thank you! @Emet_Amazon
Emet_Amazon
Hello @Seller_akWeAZGeRgmni,
Thank you for following up and sharing your case ID.
Case ID: 17508271381
This is a general account verification for my new UK seller account. I completed all required steps and submitted all documents over two weeks ago. Since then, I keep receiving the same automated message: “Thank you for your patience, we are reviewing your information.
I have already sent multiple follow-up emails but the response remains the same.
I have reached out to the appropriate teams to request more information surrounding this delay in completing your verification. This team may also communicate directly with you on their outcome. You can monitor your performance notification in seller central to keep up to date on any additional communicate on the subject. Once I have more information from our teams, I will also be able to follow up here to keep you informed.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
