what should ı do
Dear Seller,
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.
What should I do
what should ı do
Dear Seller,
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.
What should I do
3 replies
Seller_ZVAz3d5lZuGid
As this mentions 'payment account' I assume it is related to the fact that they cannot verify your bank account details. Check that everything matches exactly, all your bank details and that it is an account with a bank that Amazon accepts.
Ezra_Amazon
Hello @Seller_ga75IDNdtWwnK,
Checking internally I can see that your account is active and not under any verification. Can you please confirm this from your side? Are you still facing this issue?
Thanks, Ezra
what should ı do
Dear Seller,
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.
What should I do
what should ı do
Dear Seller,
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.
What should I do
what should ı do
Dear Seller,
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.
What should I do
3 replies
3 replies
Seller_ZVAz3d5lZuGid
As this mentions 'payment account' I assume it is related to the fact that they cannot verify your bank account details. Check that everything matches exactly, all your bank details and that it is an account with a bank that Amazon accepts.
Ezra_Amazon
Hello @Seller_ga75IDNdtWwnK,
Checking internally I can see that your account is active and not under any verification. Can you please confirm this from your side? Are you still facing this issue?
Thanks, Ezra
Seller_ZVAz3d5lZuGid
As this mentions 'payment account' I assume it is related to the fact that they cannot verify your bank account details. Check that everything matches exactly, all your bank details and that it is an account with a bank that Amazon accepts.
Seller_ZVAz3d5lZuGid
As this mentions 'payment account' I assume it is related to the fact that they cannot verify your bank account details. Check that everything matches exactly, all your bank details and that it is an account with a bank that Amazon accepts.
Ezra_Amazon
Hello @Seller_ga75IDNdtWwnK,
Checking internally I can see that your account is active and not under any verification. Can you please confirm this from your side? Are you still facing this issue?
Thanks, Ezra
Ezra_Amazon
Hello @Seller_ga75IDNdtWwnK,
Checking internally I can see that your account is active and not under any verification. Can you please confirm this from your side? Are you still facing this issue?
Thanks, Ezra
