Contact Amazon Supervisor
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #13349158211
2. #14974181521
3. #15008213131
4. #15014272731
5. #15060443471
6. #15123093901
7. #15241200231
8. #15307041381
9. #15875373161
10. #15881429861
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you
Contact Amazon Supervisor
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #13349158211
2. #14974181521
3. #15008213131
4. #15014272731
5. #15060443471
6. #15123093901
7. #15241200231
8. #15307041381
9. #15875373161
10. #15881429861
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you
12 replies
Seller_OvL8C4BJWiuS9
Unfortunately, this isn't Amazon support. Why do you have 10 cases? Are they for all different issues?
Seller_qTJiCxRI8PpIZ
Hi, @Seller_OvL8C4BJWiuS9 is correct, every time you create a new case your case gets moved to the back of the line. It slows the process down rather than speeds it up. Unfortunately, it takes time for them to process a case and get back to you. What is the issue? Maybe if you tell us that someone from forums may have some advice for you.
Levi_Dylan_Amazon
Hello @Seller_bFEBnBf27p4Ql,
Thank you for posting concerns with you account here on the forums.
I'm writing to follow up on the following pending cases:
1. #13349158211
2. #14974181521
3. #15008213131
4. #15014272731
5. #15060443471
6. #15123093901
7. #15241200231
8. #15307041381
9. #15875373161
10. #15881429861
I was able to check on the case logs that you provided and collaborate with the responsible teams. They advised that you have received the funds that previously was held in reserves. Your payout was sent to your bank on 10/29/2024. Can you confirm if this is what you are seeing as well?
If you have any other concerns please don't hesitate to reach back out. The forums community and I are here to support you.
Wishing you the best,
LeviDylan