Urgent help Royal Mail and buy shipping
please can anybody help me? We are new to Royal Mail business and we get our postage through buy shipping Royal Mail it’s been a month and I believe that I am being overcharged by Royal Mail. We have sent numerous amount of emails to them but getting automated responses can anybody tell me, once we get an invoice from Royal Mail, how can we check if we are being overcharged? I mean of course I look at my manifest and count how many tracked Royal Mail 24 I have used but then where am I comparing it to? I can’t find it on the Royal Mail OB a platform or is there a matching barcode or maybe a postcode from the Amazon seller account and also the Royal Mail account where I can match them and know my charges.. because we feel like we have been overcharged and we don’t know how to check each transaction how do other sellers do this?
1 reply
Seller_76AUwmqvSyRIM
When you opened your RM business account, you will have received a quote with the costs.
Your invoice will detail separately for each day how many packages were sent in each service (eg tracked 24, tracked 48, RM24, RM48 etc) together with the total weight .
You can compare these with the daily manifest quantities so as long as the manifest is correct (up to you to check daily if you want), then the invoice is correct.
Don’t forget the various surcharges.
Urgent help Royal Mail and buy shipping
please can anybody help me? We are new to Royal Mail business and we get our postage through buy shipping Royal Mail it’s been a month and I believe that I am being overcharged by Royal Mail. We have sent numerous amount of emails to them but getting automated responses can anybody tell me, once we get an invoice from Royal Mail, how can we check if we are being overcharged? I mean of course I look at my manifest and count how many tracked Royal Mail 24 I have used but then where am I comparing it to? I can’t find it on the Royal Mail OB a platform or is there a matching barcode or maybe a postcode from the Amazon seller account and also the Royal Mail account where I can match them and know my charges.. because we feel like we have been overcharged and we don’t know how to check each transaction how do other sellers do this?
Urgent help Royal Mail and buy shipping
please can anybody help me? We are new to Royal Mail business and we get our postage through buy shipping Royal Mail it’s been a month and I believe that I am being overcharged by Royal Mail. We have sent numerous amount of emails to them but getting automated responses can anybody tell me, once we get an invoice from Royal Mail, how can we check if we are being overcharged? I mean of course I look at my manifest and count how many tracked Royal Mail 24 I have used but then where am I comparing it to? I can’t find it on the Royal Mail OB a platform or is there a matching barcode or maybe a postcode from the Amazon seller account and also the Royal Mail account where I can match them and know my charges.. because we feel like we have been overcharged and we don’t know how to check each transaction how do other sellers do this?
1 reply
1 reply
Seller_76AUwmqvSyRIM
When you opened your RM business account, you will have received a quote with the costs.
Your invoice will detail separately for each day how many packages were sent in each service (eg tracked 24, tracked 48, RM24, RM48 etc) together with the total weight .
You can compare these with the daily manifest quantities so as long as the manifest is correct (up to you to check daily if you want), then the invoice is correct.
Don’t forget the various surcharges.
Seller_76AUwmqvSyRIM
When you opened your RM business account, you will have received a quote with the costs.
Your invoice will detail separately for each day how many packages were sent in each service (eg tracked 24, tracked 48, RM24, RM48 etc) together with the total weight .
You can compare these with the daily manifest quantities so as long as the manifest is correct (up to you to check daily if you want), then the invoice is correct.
Don’t forget the various surcharges.
Seller_76AUwmqvSyRIM
When you opened your RM business account, you will have received a quote with the costs.
Your invoice will detail separately for each day how many packages were sent in each service (eg tracked 24, tracked 48, RM24, RM48 etc) together with the total weight .
You can compare these with the daily manifest quantities so as long as the manifest is correct (up to you to check daily if you want), then the invoice is correct.
Don’t forget the various surcharges.
