Hello @Seller_HNkzrugj0Fugm

This is Christine from Amazon Forums.

Thank you for contacting Amazon Forums.

When reviewing your post, I see that you refer to problems with your account in US, and this forum is for problems related to accounts in Canada, so you get the attention of the right audience, please continue to open the Forum in Amazon Forums in that specific country.

Why do I consider this is related to the US Marketplace?

Because the issue is with the US inventory not being available for the buyers.

What should you do if your issue is related to the US Marketplace?

Please do provide the last 5 digits of the case you opened with Selling Partner Support, that way I can follow up accordingly.

How to open a forum on the USA platform?

Log in to your Seller Central account.

Select the correct account.

Go to the top right, where it says Help and click there, or you can click on this link.

On the left side of the screen, the Forums option will appear, click on it.

Once you have followed these steps, the message Welcome to Seller Forums will appear, there you select the Account Health option and proceed to make your comment. That way, the USA Forums team will help you.

Hope this information is helpful. Thanks in advance for understanding