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Seller_6BDIMtEZC1F0Q

My Listing is banned due to Amazon's mistake but no one wants to help me

I am reaching out to the community with frustration to address an issue with my product listing for nasal strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 15457889001.

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43 replies
Tags:Compliance, Listings, Product removal, detail page
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Seller_6BDIMtEZC1F0Q

My Listing is banned due to Amazon's mistake but no one wants to help me

I am reaching out to the community with frustration to address an issue with my product listing for nasal strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 15457889001.

Tags:Compliance, Listings, Product removal, detail page
20
288 views
43 replies
Reply
43 replies
user profile
Michelle_Amazon

Hello @Seller_6BDIMtEZC1F0Q,

Michelle at Amazon here. I have reviewed your case and escalated your concern. I will follow up when I know more.

Thanks,

Michelle

30
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Seller_6BDIMtEZC1F0Q

My Listing is banned due to Amazon's mistake but no one wants to help me

I am reaching out to the community with frustration to address an issue with my product listing for nasal strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 15457889001.

288 views
43 replies
Tags:Compliance, Listings, Product removal, detail page
20
Reply
user profile
Seller_6BDIMtEZC1F0Q

My Listing is banned due to Amazon's mistake but no one wants to help me

I am reaching out to the community with frustration to address an issue with my product listing for nasal strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 15457889001.

Tags:Compliance, Listings, Product removal, detail page
20
288 views
43 replies
Reply
user profile

My Listing is banned due to Amazon's mistake but no one wants to help me

by Seller_6BDIMtEZC1F0Q

I am reaching out to the community with frustration to address an issue with my product listing for nasal strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 15457889001.

Tags:Compliance, Listings, Product removal, detail page
20
288 views
43 replies
Reply
43 replies
43 replies
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Michelle_Amazon

Hello @Seller_6BDIMtEZC1F0Q,

Michelle at Amazon here. I have reviewed your case and escalated your concern. I will follow up when I know more.

Thanks,

Michelle

30
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user profile
Michelle_Amazon

Hello @Seller_6BDIMtEZC1F0Q,

Michelle at Amazon here. I have reviewed your case and escalated your concern. I will follow up when I know more.

Thanks,

Michelle

30
user profile
Michelle_Amazon

Hello @Seller_6BDIMtEZC1F0Q,

Michelle at Amazon here. I have reviewed your case and escalated your concern. I will follow up when I know more.

Thanks,

Michelle

30
Reply
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