Products in "Receiving status", but need inventory sent back
I sent in products, which are now in "receiving status", but need products sent back now. What is the best way to do this? I closed the listing, but do I need to delete? When I try to create a removal order, the "Fulfillable quantity for removal" and "Unfulfillable quantity for removal" boxes are grayed out and say N/A.
Apprciate the help
Products in "Receiving status", but need inventory sent back
I sent in products, which are now in "receiving status", but need products sent back now. What is the best way to do this? I closed the listing, but do I need to delete? When I try to create a removal order, the "Fulfillable quantity for removal" and "Unfulfillable quantity for removal" boxes are grayed out and say N/A.
Apprciate the help
1 reply
Jameson_Amazon
Hi @Seller_0f7Xtw2bZeOJX,
Thank you for reaching out with this question!
In order to move forward with a removal order, you will need the shipment to finish the receiving process and be in the "closed" status.
For more information and best practices regarding inventory removals, I would encourage you to read through these resources:
If you are still unable to remove the inventory after the shipment is closed, please reach back out to me in this thread so I can assist further!
In the meantime, please let me know if you have any additional questions.
All the best,
Jameson
