We are not accepting applications to sell
I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:
"You need approval to list this ASIN. "
Then when I click " Request approval " I get this message:
We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other product(s)
I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.
Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.
So I am really really confused.
We are not accepting applications to sell
I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:
"You need approval to list this ASIN. "
Then when I click " Request approval " I get this message:
We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other product(s)
I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.
Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.
So I am really really confused.
38 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_9xj8CUGKtIbL4,
Looking at your error message, what stands out is the reference to "Used, Refurbished, Collectible condition(s)". According to the help page about condition guidelines (https://sellercentral.amazon.com/help/hub/reference/GERGSTZGCU8X8YFW), consumable products like electrolytes must be listed in "New" condition only.
Could you double-check that you've specified "New" as the condition when creating your listing? This might be why you're seeing this particular error message.
Hope this helps!
Best regards, Michael
Seller_8NvhUeYdsQfcG
Facing the same issue, are you able to fix the problem? My stock is in the Amazon warehouse and they "inactive" my listing and I am stuck with no resolution so far.
Glenn_Amazon
Hi there @Seller_9xj8CUGKtIbL4,
In some instances Amazon isn't currently accepting any applications to sell a product. In this instance the product is also prohibited from being sold in those other conditions. However, this product isn't accepting to sell products as New either. You can learn more about applying to sell products on the Categories and products that require approval help page.
Thank you for your understanding.
-Glenn
Seller_uklWaJJs85Cfs
Hi, were you able to fix this issue? I am going through the same thing.
Seller_Jhnn2JlARHGBu
same issue here! it seems that many sellers are dealing with this in our category.. what is going on?? is it normal??