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Seller_9xj8CUGKtIbL4

We are not accepting applications to sell

I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:

"You need approval to list this ASIN. "

Then when I click " Request approval " I get this message:

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other product(s)

I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.

Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.

So I am really really confused.

286 views
38 replies
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user profile
Seller_9xj8CUGKtIbL4

We are not accepting applications to sell

I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:

"You need approval to list this ASIN. "

Then when I click " Request approval " I get this message:

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other product(s)

I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.

Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.

So I am really really confused.

20
286 views
38 replies
Reply
38 replies
user profile
Seller_i6S8knzW6zU6Z
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi @Seller_9xj8CUGKtIbL4,

Looking at your error message, what stands out is the reference to "Used, Refurbished, Collectible condition(s)". According to the help page about condition guidelines (https://sellercentral.amazon.com/help/hub/reference/GERGSTZGCU8X8YFW), consumable products like electrolytes must be listed in "New" condition only.

Could you double-check that you've specified "New" as the condition when creating your listing? This might be why you're seeing this particular error message.

Hope this helps!

Best regards, Michael

00
user profile
Seller_8NvhUeYdsQfcG
In reply to: Seller_9xj8CUGKtIbL4’s post

Facing the same issue, are you able to fix the problem? My stock is in the Amazon warehouse and they "inactive" my listing and I am stuck with no resolution so far.

00
user profile
Glenn_Amazon
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi there @Seller_9xj8CUGKtIbL4,

In some instances Amazon isn't currently accepting any applications to sell a product. In this instance the product is also prohibited from being sold in those other conditions. However, this product isn't accepting to sell products as New either. You can learn more about applying to sell products on the Categories and products that require approval help page.

Thank you for your understanding.

-Glenn

14
user profile
Seller_uklWaJJs85Cfs
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi, were you able to fix this issue? I am going through the same thing.

00
user profile
Seller_Jhnn2JlARHGBu
In reply to: Seller_9xj8CUGKtIbL4’s post

same issue here! it seems that many sellers are dealing with this in our category.. what is going on?? is it normal??

00
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user profile
Seller_9xj8CUGKtIbL4

We are not accepting applications to sell

I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:

"You need approval to list this ASIN. "

Then when I click " Request approval " I get this message:

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other product(s)

I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.

Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.

So I am really really confused.

286 views
38 replies
20
Reply
user profile
Seller_9xj8CUGKtIbL4

We are not accepting applications to sell

I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:

"You need approval to list this ASIN. "

Then when I click " Request approval " I get this message:

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other product(s)

I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.

Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.

So I am really really confused.

20
286 views
38 replies
Reply
user profile

We are not accepting applications to sell

by Seller_9xj8CUGKtIbL4

I am trying to sell "Electrolytes" and before I buy the stock I made the listing, but suddenly it shows me this message:

"You need approval to list this ASIN. "

Then when I click " Request approval " I get this message:

We are not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other product(s)

I have no idea what to do to resolve this issue, I contact the amazon support so many times and unfortunately they don't know the answer and everyone gives you a different answer.

Some of then say that I have to make brand and some of them say it is a matter of time till I can list my product.

So I am really really confused.

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Seller_i6S8knzW6zU6Z
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi @Seller_9xj8CUGKtIbL4,

Looking at your error message, what stands out is the reference to "Used, Refurbished, Collectible condition(s)". According to the help page about condition guidelines (https://sellercentral.amazon.com/help/hub/reference/GERGSTZGCU8X8YFW), consumable products like electrolytes must be listed in "New" condition only.

Could you double-check that you've specified "New" as the condition when creating your listing? This might be why you're seeing this particular error message.

Hope this helps!

Best regards, Michael

00
user profile
Seller_8NvhUeYdsQfcG
In reply to: Seller_9xj8CUGKtIbL4’s post

Facing the same issue, are you able to fix the problem? My stock is in the Amazon warehouse and they "inactive" my listing and I am stuck with no resolution so far.

00
user profile
Glenn_Amazon
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi there @Seller_9xj8CUGKtIbL4,

In some instances Amazon isn't currently accepting any applications to sell a product. In this instance the product is also prohibited from being sold in those other conditions. However, this product isn't accepting to sell products as New either. You can learn more about applying to sell products on the Categories and products that require approval help page.

Thank you for your understanding.

-Glenn

14
user profile
Seller_uklWaJJs85Cfs
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi, were you able to fix this issue? I am going through the same thing.

00
user profile
Seller_Jhnn2JlARHGBu
In reply to: Seller_9xj8CUGKtIbL4’s post

same issue here! it seems that many sellers are dealing with this in our category.. what is going on?? is it normal??

00
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user profile
Seller_i6S8knzW6zU6Z
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi @Seller_9xj8CUGKtIbL4,

Looking at your error message, what stands out is the reference to "Used, Refurbished, Collectible condition(s)". According to the help page about condition guidelines (https://sellercentral.amazon.com/help/hub/reference/GERGSTZGCU8X8YFW), consumable products like electrolytes must be listed in "New" condition only.

Could you double-check that you've specified "New" as the condition when creating your listing? This might be why you're seeing this particular error message.

Hope this helps!

Best regards, Michael

00
user profile
Seller_i6S8knzW6zU6Z
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi @Seller_9xj8CUGKtIbL4,

Looking at your error message, what stands out is the reference to "Used, Refurbished, Collectible condition(s)". According to the help page about condition guidelines (https://sellercentral.amazon.com/help/hub/reference/GERGSTZGCU8X8YFW), consumable products like electrolytes must be listed in "New" condition only.

Could you double-check that you've specified "New" as the condition when creating your listing? This might be why you're seeing this particular error message.

Hope this helps!

Best regards, Michael

00
Reply
user profile
Seller_8NvhUeYdsQfcG
In reply to: Seller_9xj8CUGKtIbL4’s post

Facing the same issue, are you able to fix the problem? My stock is in the Amazon warehouse and they "inactive" my listing and I am stuck with no resolution so far.

00
user profile
Seller_8NvhUeYdsQfcG
In reply to: Seller_9xj8CUGKtIbL4’s post

Facing the same issue, are you able to fix the problem? My stock is in the Amazon warehouse and they "inactive" my listing and I am stuck with no resolution so far.

00
Reply
user profile
Glenn_Amazon
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi there @Seller_9xj8CUGKtIbL4,

In some instances Amazon isn't currently accepting any applications to sell a product. In this instance the product is also prohibited from being sold in those other conditions. However, this product isn't accepting to sell products as New either. You can learn more about applying to sell products on the Categories and products that require approval help page.

Thank you for your understanding.

-Glenn

14
user profile
Glenn_Amazon
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi there @Seller_9xj8CUGKtIbL4,

In some instances Amazon isn't currently accepting any applications to sell a product. In this instance the product is also prohibited from being sold in those other conditions. However, this product isn't accepting to sell products as New either. You can learn more about applying to sell products on the Categories and products that require approval help page.

Thank you for your understanding.

-Glenn

14
Reply
user profile
Seller_uklWaJJs85Cfs
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi, were you able to fix this issue? I am going through the same thing.

00
user profile
Seller_uklWaJJs85Cfs
In reply to: Seller_9xj8CUGKtIbL4’s post

Hi, were you able to fix this issue? I am going through the same thing.

00
Reply
user profile
Seller_Jhnn2JlARHGBu
In reply to: Seller_9xj8CUGKtIbL4’s post

same issue here! it seems that many sellers are dealing with this in our category.. what is going on?? is it normal??

00
user profile
Seller_Jhnn2JlARHGBu
In reply to: Seller_9xj8CUGKtIbL4’s post

same issue here! it seems that many sellers are dealing with this in our category.. what is going on?? is it normal??

00
Reply
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