Amazon refusing to change inaccurrate title
@Julia_Amazonhoping you will be able to assist here, as you've been so helpful in the past.
ASIN B002SMJQT4 in the Amazon.fr marketplace. Title is inaccurate (says it contains only GB plug, when it contains EU plug, for a start). Seller support has given multiple suggestions and excuses, none of which work, and their final response is that 'there is no way to acheive what I am trying to accomplish'.
I honestly cannot beleive that Amazon actually have no way of correcting titles.
I have tried the whole delete/ re-list approach, but with no luck. Case ID 9856338792 and 9884277262.
Amazon refusing to change inaccurrate title
@Julia_Amazonhoping you will be able to assist here, as you've been so helpful in the past.
ASIN B002SMJQT4 in the Amazon.fr marketplace. Title is inaccurate (says it contains only GB plug, when it contains EU plug, for a start). Seller support has given multiple suggestions and excuses, none of which work, and their final response is that 'there is no way to acheive what I am trying to accomplish'.
I honestly cannot beleive that Amazon actually have no way of correcting titles.
I have tried the whole delete/ re-list approach, but with no luck. Case ID 9856338792 and 9884277262.
8 replies
Seller_rluydfDQ8rGNc
Bump for mods
@Winston_Amazon@Julia_Amazon@Ezra_Amazon@Ash_AMZ
Simon_Amazon
Hello @Seller_rluydfDQ8rGNc,
Here Simon from Amazon, happy to try to help.
I took a look at the Case IDs you shared.
Are you authorized by the Brand to make changes to the Product titles?
Best,
Simon
Sarah_Amzn
Hello @Seller_rluydfDQ8rGNc,
I'm Sarah with Amazon.
According to Case ID 9884277262, the title has been updated successful.
Can you please confirm?
Kind regards,
Sarah.
