FBA Orders Showing Pending
I'm new to FBA. My first impression is that the FBA process sucks!!! It takes forever for Amazon to receive my product. They've lost my product.
But my biggest issue is that my orders are showing pending. They've been pending for over a month. What is going on? I need these funds to buy new product. Any advise.
FBA Orders Showing Pending
I'm new to FBA. My first impression is that the FBA process sucks!!! It takes forever for Amazon to receive my product. They've lost my product.
But my biggest issue is that my orders are showing pending. They've been pending for over a month. What is going on? I need these funds to buy new product. Any advise.
2 replies
CR_Amazon
@Seller_5Ny35mRpZzscH
Hello there, my name is CR and wanted to hop in here.
It's not uncommon to have orders stay in pending for a brief period of time prior to shipping. I would keep an eye out for any that linger for an extended period of time. The typical threshold is 21 business days, but I have worked with sellers in the past that had timelines beyond 21 days.
Have you opened a case with Seller Support on this yet? If not, that would be the next best step here as they have better tools and visibility into your account to see what may be going on here.
CR_Amazon
Seller_CW0P5hgbsiqWX
There is a big difference between simply selling using FBA and knowing how to sell using FBM, and hopefully you know what you are doing.
It costs no more to succeed in online sales as it costs to fail in online sales. The difference is the amount of Knowledge you have to put forth in your endeavors at hand.
Before venturing into FBA sales, make sure you test your product using FBM first. Selling the product for a month or so yourself first will give you an idea of the sales volume. Based on that data and the desired profit that must be made, you can determine if the product is a good fit for FBA sales, and if you will be able to afford all the fees Amazon is going to assess.
Amazon is a for profit company and makes the profit from what fees it charges sellers. New sellers who blindly use FBA often find the fees eat all of the product's profit Leaving none remaining for you. You don’t want to fall into that trap.
Now to answer your question.
You just wait. No one from the center where you sent the product has time to respond. And, You don't know it there are 5 of 372 other sellers in the line for service ahead of you. If you were selling FBM, most likely you would have had sales by now.