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Seller_2nHKMJRUHkO90

Inactivated for having "valentines" in title

Anyone else having this issue this morning? I am selling $300k/day during valentines day and woke up this morning to all my listing being deactivated for having "valentines" in the titles. I sell valentines day themed products.

No email, no performance notification, nothing in account health. Just all ASINs deactivated lol.

1.3K views
26 replies
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Seller_2nHKMJRUHkO90

Inactivated for having "valentines" in title

Anyone else having this issue this morning? I am selling $300k/day during valentines day and woke up this morning to all my listing being deactivated for having "valentines" in the titles. I sell valentines day themed products.

No email, no performance notification, nothing in account health. Just all ASINs deactivated lol.

Create and Manage Listings
Tags:Listing deactivated
150
1.3K views
26 replies
Reply
26 replies
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_2nHKMJRUHkO90’s post

Looks like you got them back by removing Valentine's from the titles, but keeping it in the bullet points, images, or description.

We've seen that notifications sometimes come hours (or days) after a deactivation occurs.

10
user profile
Seller_fEQJ9PNZpolZT
In reply to: Seller_2nHKMJRUHkO90’s post

Yeah, we had this happen to our heart-shaped sprinkles that we sell literally only during February. We also didn't get any notifications. They just appeared in our Stranded Inventory list and I happened to figure out by trial and error which word was causing the issue.

I wish we had access to Amazon's metadata regarding what is and is not allowed in product titles so we could avoid stuff like this. A comprehensive list of all banned words would be perfect.

Also, why on Earth would they flag the name of a holiday as a violation? Amazon may be releasing improved tools for sellers, but the basis of their system is still frustratingly flawed and outdated.

130
user profile
Seller_nYFBddvFuGYml
In reply to: Seller_2nHKMJRUHkO90’s post

I can't even Imagine how much amazon CRUSHED their own sales today over this.

80
user profile
Seller_gA6uAsmg1Ke2m
In reply to: Seller_2nHKMJRUHkO90’s post

Same here. Tried to change the title and description, but no success.

10
user profile
Seller_HaBdJVeSdxh49
In reply to: Seller_2nHKMJRUHkO90’s post

This is ridiculous.

1. The first support rep told me to add "unisex" to the title—didn't work, so I called back.

2. The second rep said they couldn’t fix it and transferred me to the catalog team. The catalog team said there’s no reason the listings should be inactive and told me to contact account health.

3. Account health confirmed there’s no violation and told me to go back to seller support.

I’d love to talk to someone in seller support who actually knows what’s going on instead of being bounced between departments with no real help.

170
user profile
Seller_aLautW04Wke4Y
In reply to: Seller_2nHKMJRUHkO90’s post

Had this happen too. We literally sell Valentine's Day candy. I changed 'Valentine's Day' to 'Valentine' and it accepted it and my products are no longer stranded.

80
user profile
Seller_ItzmQ2WaIKQN3
In reply to: Seller_2nHKMJRUHkO90’s post

Lol Recently my account manager told me to add valentines word in title, bullet point and description. If this violates amazon policy then why account manager suggesting us to add in our product listing.

20
user profile
Seller_2nHKMJRUHkO90

Inactivated for having "valentines" in title

Anyone else having this issue this morning? I am selling $300k/day during valentines day and woke up this morning to all my listing being deactivated for having "valentines" in the titles. I sell valentines day themed products.

No email, no performance notification, nothing in account health. Just all ASINs deactivated lol.

1.3K views
26 replies
Create and Manage Listings
Tags:Listing deactivated
150
Reply
user profile
Seller_2nHKMJRUHkO90

Inactivated for having "valentines" in title

Anyone else having this issue this morning? I am selling $300k/day during valentines day and woke up this morning to all my listing being deactivated for having "valentines" in the titles. I sell valentines day themed products.

No email, no performance notification, nothing in account health. Just all ASINs deactivated lol.

Create and Manage Listings
Tags:Listing deactivated
150
1.3K views
26 replies
Reply
user profile

Inactivated for having "valentines" in title

by Seller_2nHKMJRUHkO90

Anyone else having this issue this morning? I am selling $300k/day during valentines day and woke up this morning to all my listing being deactivated for having "valentines" in the titles. I sell valentines day themed products.

No email, no performance notification, nothing in account health. Just all ASINs deactivated lol.

Create and Manage Listings
Tags:Listing deactivated
150
1.3K views
26 replies
Reply
26 replies
26 replies
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user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_2nHKMJRUHkO90’s post

Looks like you got them back by removing Valentine's from the titles, but keeping it in the bullet points, images, or description.

We've seen that notifications sometimes come hours (or days) after a deactivation occurs.

10
user profile
Seller_fEQJ9PNZpolZT
In reply to: Seller_2nHKMJRUHkO90’s post

Yeah, we had this happen to our heart-shaped sprinkles that we sell literally only during February. We also didn't get any notifications. They just appeared in our Stranded Inventory list and I happened to figure out by trial and error which word was causing the issue.

I wish we had access to Amazon's metadata regarding what is and is not allowed in product titles so we could avoid stuff like this. A comprehensive list of all banned words would be perfect.

Also, why on Earth would they flag the name of a holiday as a violation? Amazon may be releasing improved tools for sellers, but the basis of their system is still frustratingly flawed and outdated.

130
user profile
Seller_nYFBddvFuGYml
In reply to: Seller_2nHKMJRUHkO90’s post

I can't even Imagine how much amazon CRUSHED their own sales today over this.

80
user profile
Seller_gA6uAsmg1Ke2m
In reply to: Seller_2nHKMJRUHkO90’s post

Same here. Tried to change the title and description, but no success.

10
user profile
Seller_HaBdJVeSdxh49
In reply to: Seller_2nHKMJRUHkO90’s post

This is ridiculous.

1. The first support rep told me to add "unisex" to the title—didn't work, so I called back.

2. The second rep said they couldn’t fix it and transferred me to the catalog team. The catalog team said there’s no reason the listings should be inactive and told me to contact account health.

3. Account health confirmed there’s no violation and told me to go back to seller support.

I’d love to talk to someone in seller support who actually knows what’s going on instead of being bounced between departments with no real help.

170
user profile
Seller_aLautW04Wke4Y
In reply to: Seller_2nHKMJRUHkO90’s post

Had this happen too. We literally sell Valentine's Day candy. I changed 'Valentine's Day' to 'Valentine' and it accepted it and my products are no longer stranded.

80
user profile
Seller_ItzmQ2WaIKQN3
In reply to: Seller_2nHKMJRUHkO90’s post

Lol Recently my account manager told me to add valentines word in title, bullet point and description. If this violates amazon policy then why account manager suggesting us to add in our product listing.

20
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_2nHKMJRUHkO90’s post

Looks like you got them back by removing Valentine's from the titles, but keeping it in the bullet points, images, or description.

We've seen that notifications sometimes come hours (or days) after a deactivation occurs.

10
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_2nHKMJRUHkO90’s post

Looks like you got them back by removing Valentine's from the titles, but keeping it in the bullet points, images, or description.

We've seen that notifications sometimes come hours (or days) after a deactivation occurs.

10
Reply
user profile
Seller_fEQJ9PNZpolZT
In reply to: Seller_2nHKMJRUHkO90’s post

Yeah, we had this happen to our heart-shaped sprinkles that we sell literally only during February. We also didn't get any notifications. They just appeared in our Stranded Inventory list and I happened to figure out by trial and error which word was causing the issue.

I wish we had access to Amazon's metadata regarding what is and is not allowed in product titles so we could avoid stuff like this. A comprehensive list of all banned words would be perfect.

Also, why on Earth would they flag the name of a holiday as a violation? Amazon may be releasing improved tools for sellers, but the basis of their system is still frustratingly flawed and outdated.

130
user profile
Seller_fEQJ9PNZpolZT
In reply to: Seller_2nHKMJRUHkO90’s post

Yeah, we had this happen to our heart-shaped sprinkles that we sell literally only during February. We also didn't get any notifications. They just appeared in our Stranded Inventory list and I happened to figure out by trial and error which word was causing the issue.

I wish we had access to Amazon's metadata regarding what is and is not allowed in product titles so we could avoid stuff like this. A comprehensive list of all banned words would be perfect.

Also, why on Earth would they flag the name of a holiday as a violation? Amazon may be releasing improved tools for sellers, but the basis of their system is still frustratingly flawed and outdated.

130
Reply
user profile
Seller_nYFBddvFuGYml
In reply to: Seller_2nHKMJRUHkO90’s post

I can't even Imagine how much amazon CRUSHED their own sales today over this.

80
user profile
Seller_nYFBddvFuGYml
In reply to: Seller_2nHKMJRUHkO90’s post

I can't even Imagine how much amazon CRUSHED their own sales today over this.

80
Reply
user profile
Seller_gA6uAsmg1Ke2m
In reply to: Seller_2nHKMJRUHkO90’s post

Same here. Tried to change the title and description, but no success.

10
user profile
Seller_gA6uAsmg1Ke2m
In reply to: Seller_2nHKMJRUHkO90’s post

Same here. Tried to change the title and description, but no success.

10
Reply
user profile
Seller_HaBdJVeSdxh49
In reply to: Seller_2nHKMJRUHkO90’s post

This is ridiculous.

1. The first support rep told me to add "unisex" to the title—didn't work, so I called back.

2. The second rep said they couldn’t fix it and transferred me to the catalog team. The catalog team said there’s no reason the listings should be inactive and told me to contact account health.

3. Account health confirmed there’s no violation and told me to go back to seller support.

I’d love to talk to someone in seller support who actually knows what’s going on instead of being bounced between departments with no real help.

170
user profile
Seller_HaBdJVeSdxh49
In reply to: Seller_2nHKMJRUHkO90’s post

This is ridiculous.

1. The first support rep told me to add "unisex" to the title—didn't work, so I called back.

2. The second rep said they couldn’t fix it and transferred me to the catalog team. The catalog team said there’s no reason the listings should be inactive and told me to contact account health.

3. Account health confirmed there’s no violation and told me to go back to seller support.

I’d love to talk to someone in seller support who actually knows what’s going on instead of being bounced between departments with no real help.

170
Reply
user profile
Seller_aLautW04Wke4Y
In reply to: Seller_2nHKMJRUHkO90’s post

Had this happen too. We literally sell Valentine's Day candy. I changed 'Valentine's Day' to 'Valentine' and it accepted it and my products are no longer stranded.

80
user profile
Seller_aLautW04Wke4Y
In reply to: Seller_2nHKMJRUHkO90’s post

Had this happen too. We literally sell Valentine's Day candy. I changed 'Valentine's Day' to 'Valentine' and it accepted it and my products are no longer stranded.

80
Reply
user profile
Seller_ItzmQ2WaIKQN3
In reply to: Seller_2nHKMJRUHkO90’s post

Lol Recently my account manager told me to add valentines word in title, bullet point and description. If this violates amazon policy then why account manager suggesting us to add in our product listing.

20
user profile
Seller_ItzmQ2WaIKQN3
In reply to: Seller_2nHKMJRUHkO90’s post

Lol Recently my account manager told me to add valentines word in title, bullet point and description. If this violates amazon policy then why account manager suggesting us to add in our product listing.

20
Reply