General Product Safety Regulation - Email
We’ve deactivated some of your listings for products subject to General Product Safety Regulation (GPSR) requirements from sale on Amazon. This action does not impact your account health.
Note: If you’ve recently submitted information on your Account Health page, and no longer have pending actions in the Open Tab in the Product Policy Compliance section, you can disregard this message.
How do I reactivate my listings?
To reactivate your listings, provide the required compliance information by following the instructions below:
Click “Submit” next to the deactivated listing on your “Account Health” page and follow the instructions provided. The status for deactivated listings is "Listing removed".
You will need to reactivate deactivated listings shown as “Inactive” in the Manage Inventory dashboard in Seller Central. For instructions on how to relist these inactive listings, go to “Reinstating inactive listings: individual and bulk completion” help page. The listings will be eligible for reactivation, unless other violations for the same listing are present on the “Account Health” page.
I went to the link and there's nothing violated?
General Product Safety Regulation - Email
We’ve deactivated some of your listings for products subject to General Product Safety Regulation (GPSR) requirements from sale on Amazon. This action does not impact your account health.
Note: If you’ve recently submitted information on your Account Health page, and no longer have pending actions in the Open Tab in the Product Policy Compliance section, you can disregard this message.
How do I reactivate my listings?
To reactivate your listings, provide the required compliance information by following the instructions below:
Click “Submit” next to the deactivated listing on your “Account Health” page and follow the instructions provided. The status for deactivated listings is "Listing removed".
You will need to reactivate deactivated listings shown as “Inactive” in the Manage Inventory dashboard in Seller Central. For instructions on how to relist these inactive listings, go to “Reinstating inactive listings: individual and bulk completion” help page. The listings will be eligible for reactivation, unless other violations for the same listing are present on the “Account Health” page.
I went to the link and there's nothing violated?
1 reply
Glenn_Amazon
Hi there @Seller_FR0RYjm1PpXls,
Thanks for reaching out with your concerns with this message you received. It may be that you removed the listing already or the message was sent in error. If you haven't already I would recommend reaching out to Account Health via the Call me now button to request assistance regarding this message. If you have any difficulties feel free to provide your most recent case ID and I will see what I an do to escalate. Thank you for your understanding.
-Glenn
