Charge Card Invalid
I've been trying to setup my amazon account for a long time now. I just got it activated, now my account has been set inactive due to dormancy, I have a Discover card that's acceptable in the united states as well as Canada. It's not being accepted as an acceptable charge card for my Amazon.ca store for Canada. I have the same address as I do for the United States store. I try adding a new card, and i've tried adding 2 new cards the past 24 hours, I tried adding one yesterday, it put error and try again in 24 hours due to security reasons. I can't add another card because it did the same thing today, so I gotta wait another 24 hours. What can I do to get this resolved and my account back?
Charge Card Invalid
I've been trying to setup my amazon account for a long time now. I just got it activated, now my account has been set inactive due to dormancy, I have a Discover card that's acceptable in the united states as well as Canada. It's not being accepted as an acceptable charge card for my Amazon.ca store for Canada. I have the same address as I do for the United States store. I try adding a new card, and i've tried adding 2 new cards the past 24 hours, I tried adding one yesterday, it put error and try again in 24 hours due to security reasons. I can't add another card because it did the same thing today, so I gotta wait another 24 hours. What can I do to get this resolved and my account back?
1 reply
Connor_Amazon
Hi @Seller_A6nKvGRQ05liW
Connor from Amazon here, thanks for reaching out to us.
The error that you see when you enter your credit card, is it on Amazon's side or your bank? If you have a screenshot of the error, please provide it here so that we can take a look. (try not to include any personal account or credit card information).
-Connor
