why its so difficult to reach out to human interface in seller central
i have received query from Amazon regarding labelling of my ASIN, which is selling perfectly from last 1 year or so, 2 days back amazon has shifted the inventory to reserved and shared Picture that labels are wrong on inventory.. which are generated from sellercentral i have not made them myslef and lots of units have been sold already
Problem is they are matching ASIN # on Label, instead ots FNSKU # for same ASIN and printed form AMAZON..
I have tried reaching support but everytime the automated support dont let me go further to talk with human interface just a case id has been provided with message that will reply in 3 days
however Amazon is sending me message to clarify the correct labels every 24 hours which i did but no body is checking and senidng message again after 24 hours
how to do? if someone can share some support email or contact it will be helpful
why its so difficult to reach out to human interface in seller central
i have received query from Amazon regarding labelling of my ASIN, which is selling perfectly from last 1 year or so, 2 days back amazon has shifted the inventory to reserved and shared Picture that labels are wrong on inventory.. which are generated from sellercentral i have not made them myslef and lots of units have been sold already
Problem is they are matching ASIN # on Label, instead ots FNSKU # for same ASIN and printed form AMAZON..
I have tried reaching support but everytime the automated support dont let me go further to talk with human interface just a case id has been provided with message that will reply in 3 days
however Amazon is sending me message to clarify the correct labels every 24 hours which i did but no body is checking and senidng message again after 24 hours
how to do? if someone can share some support email or contact it will be helpful