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Seller_tXkEfYtZHwZ6w

Stranded SKU keeps pulling units from other SKU??

Is this normal?

I have a stranded SKU that I keep trying to delete but keeps pulling inventory over to it from my main SKU/ASIN.

I deleted the SKU/listing, created a removal order for the only 2 units on 7/22/2024.

It shipped 1, canceled the other, then added 2 more units to the SKU.

I told seller support what happen, they say I need to create another removal order of the now 3 units, and that will get rid of the SKU.

I create a removal order on 8/30/2024 for 3 units, and they shipped out.

Now the SKU is showing 22 units stranded!

How and why does it keep adding units to this stranded SKU??? This is unsustainable having a SKU randomly pulling units over, only to be disposed or removed of.

- I've attached photos, hopefully in order to further show the chain of events.

- Case ID 15930424551 in case for any mods

imgimgimgimgimg

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Tags:Listing deactivated, Listings, SKU, detail page
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Seller_tXkEfYtZHwZ6w

Stranded SKU keeps pulling units from other SKU??

Is this normal?

I have a stranded SKU that I keep trying to delete but keeps pulling inventory over to it from my main SKU/ASIN.

I deleted the SKU/listing, created a removal order for the only 2 units on 7/22/2024.

It shipped 1, canceled the other, then added 2 more units to the SKU.

I told seller support what happen, they say I need to create another removal order of the now 3 units, and that will get rid of the SKU.

I create a removal order on 8/30/2024 for 3 units, and they shipped out.

Now the SKU is showing 22 units stranded!

How and why does it keep adding units to this stranded SKU??? This is unsustainable having a SKU randomly pulling units over, only to be disposed or removed of.

- I've attached photos, hopefully in order to further show the chain of events.

- Case ID 15930424551 in case for any mods

imgimgimgimgimg

Create and Manage Listings
Tags:Listing deactivated, Listings, SKU, detail page
10
36 views
7 replies
Reply
7 replies
user profile
Seller_tXkEfYtZHwZ6w
In reply to: Seller_tXkEfYtZHwZ6w’s post

@TaylorR_Amazon @Jameson_Amazon @Micah_Amazon @Steve_Amazon @CR_Amazon

Could I have this looked into?

I am caught in a loop with seller support of them just saying to create a removal order of the units. I tried this TWICE and it did not work.

Units keep getting ADDED to the SKU after I create removal orders, that is the problem. How or why units keep getting ADDED to this stranded SKU afterwards is beyond me.

I have sent ZERO inventory into amazon with this SKU I am trying to delete.

10
user profile
Manny_Amazon
In reply to: Seller_tXkEfYtZHwZ6w’s post

Hello @Seller_tXkEfYtZHwZ6w,

Thanks for letting me know about this. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue with you. I'll follow up as soon as I hear back from them.

Regards,

- Manny

20
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Seller_tXkEfYtZHwZ6w

Stranded SKU keeps pulling units from other SKU??

Is this normal?

I have a stranded SKU that I keep trying to delete but keeps pulling inventory over to it from my main SKU/ASIN.

I deleted the SKU/listing, created a removal order for the only 2 units on 7/22/2024.

It shipped 1, canceled the other, then added 2 more units to the SKU.

I told seller support what happen, they say I need to create another removal order of the now 3 units, and that will get rid of the SKU.

I create a removal order on 8/30/2024 for 3 units, and they shipped out.

Now the SKU is showing 22 units stranded!

How and why does it keep adding units to this stranded SKU??? This is unsustainable having a SKU randomly pulling units over, only to be disposed or removed of.

- I've attached photos, hopefully in order to further show the chain of events.

- Case ID 15930424551 in case for any mods

imgimgimgimgimg

36 views
7 replies
Create and Manage Listings
Tags:Listing deactivated, Listings, SKU, detail page
10
Reply
user profile
Seller_tXkEfYtZHwZ6w

Stranded SKU keeps pulling units from other SKU??

Is this normal?

I have a stranded SKU that I keep trying to delete but keeps pulling inventory over to it from my main SKU/ASIN.

I deleted the SKU/listing, created a removal order for the only 2 units on 7/22/2024.

It shipped 1, canceled the other, then added 2 more units to the SKU.

I told seller support what happen, they say I need to create another removal order of the now 3 units, and that will get rid of the SKU.

I create a removal order on 8/30/2024 for 3 units, and they shipped out.

Now the SKU is showing 22 units stranded!

How and why does it keep adding units to this stranded SKU??? This is unsustainable having a SKU randomly pulling units over, only to be disposed or removed of.

- I've attached photos, hopefully in order to further show the chain of events.

- Case ID 15930424551 in case for any mods

imgimgimgimgimg

Create and Manage Listings
Tags:Listing deactivated, Listings, SKU, detail page
10
36 views
7 replies
Reply
user profile

Stranded SKU keeps pulling units from other SKU??

by Seller_tXkEfYtZHwZ6w

Is this normal?

I have a stranded SKU that I keep trying to delete but keeps pulling inventory over to it from my main SKU/ASIN.

I deleted the SKU/listing, created a removal order for the only 2 units on 7/22/2024.

It shipped 1, canceled the other, then added 2 more units to the SKU.

I told seller support what happen, they say I need to create another removal order of the now 3 units, and that will get rid of the SKU.

I create a removal order on 8/30/2024 for 3 units, and they shipped out.

Now the SKU is showing 22 units stranded!

How and why does it keep adding units to this stranded SKU??? This is unsustainable having a SKU randomly pulling units over, only to be disposed or removed of.

- I've attached photos, hopefully in order to further show the chain of events.

- Case ID 15930424551 in case for any mods

imgimgimgimgimg

Create and Manage Listings
Tags:Listing deactivated, Listings, SKU, detail page
10
36 views
7 replies
Reply
7 replies
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Seller_tXkEfYtZHwZ6w
In reply to: Seller_tXkEfYtZHwZ6w’s post

@TaylorR_Amazon @Jameson_Amazon @Micah_Amazon @Steve_Amazon @CR_Amazon

Could I have this looked into?

I am caught in a loop with seller support of them just saying to create a removal order of the units. I tried this TWICE and it did not work.

Units keep getting ADDED to the SKU after I create removal orders, that is the problem. How or why units keep getting ADDED to this stranded SKU afterwards is beyond me.

I have sent ZERO inventory into amazon with this SKU I am trying to delete.

10
user profile
Manny_Amazon
In reply to: Seller_tXkEfYtZHwZ6w’s post

Hello @Seller_tXkEfYtZHwZ6w,

Thanks for letting me know about this. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue with you. I'll follow up as soon as I hear back from them.

Regards,

- Manny

20
Follow this discussion to be notified of new activity
user profile
Seller_tXkEfYtZHwZ6w
In reply to: Seller_tXkEfYtZHwZ6w’s post

@TaylorR_Amazon @Jameson_Amazon @Micah_Amazon @Steve_Amazon @CR_Amazon

Could I have this looked into?

I am caught in a loop with seller support of them just saying to create a removal order of the units. I tried this TWICE and it did not work.

Units keep getting ADDED to the SKU after I create removal orders, that is the problem. How or why units keep getting ADDED to this stranded SKU afterwards is beyond me.

I have sent ZERO inventory into amazon with this SKU I am trying to delete.

10
user profile
Seller_tXkEfYtZHwZ6w
In reply to: Seller_tXkEfYtZHwZ6w’s post

@TaylorR_Amazon @Jameson_Amazon @Micah_Amazon @Steve_Amazon @CR_Amazon

Could I have this looked into?

I am caught in a loop with seller support of them just saying to create a removal order of the units. I tried this TWICE and it did not work.

Units keep getting ADDED to the SKU after I create removal orders, that is the problem. How or why units keep getting ADDED to this stranded SKU afterwards is beyond me.

I have sent ZERO inventory into amazon with this SKU I am trying to delete.

10
Reply
user profile
Manny_Amazon
In reply to: Seller_tXkEfYtZHwZ6w’s post

Hello @Seller_tXkEfYtZHwZ6w,

Thanks for letting me know about this. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue with you. I'll follow up as soon as I hear back from them.

Regards,

- Manny

20
user profile
Manny_Amazon
In reply to: Seller_tXkEfYtZHwZ6w’s post

Hello @Seller_tXkEfYtZHwZ6w,

Thanks for letting me know about this. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue with you. I'll follow up as soon as I hear back from them.

Regards,

- Manny

20
Reply
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