Orders stuck with Pending status
We've noticed that 90% of orders in the past 3 days are stuck in "Awaiting payment verification" status. Is anyone else experiencing this? We want to check if it's a global issue or specific to our account. Please let us know if anyone else experience the same issue ..
Orders stuck with Pending status
We've noticed that 90% of orders in the past 3 days are stuck in "Awaiting payment verification" status. Is anyone else experiencing this? We want to check if it's a global issue or specific to our account. Please let us know if anyone else experience the same issue ..
3 replies
Jessica_Amazon_
Hi!
Thanks for your post.
Is this still an issue? I haven't been able to find a wider issue. If you have created a case with Seller Support for this can you share the case ID so that I can check it in more detail for you?
Thanks,
Jessica
Jessica_Amazon_
That is great news! Thanks for letting me know!
Have a lovely weekend.
Jessica