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Seller_OUHq4Jw2gce8m

Advice needed for FBA partner couriers

Hi anyone!

I’ve never used a FBA partner courier before but have done so now. Delivery scheduled for pickup 2 days ago and they didnt come. I did put a pickup date in.

I contacted AMZ and they said I should have received a confirmation email but I didnt. They keep saying contact UPS via the confirmation email but I don’t have that. The usual customer service merry go round.

I’m not able to cancel either. So I am stuck not knowing if they will turn up eventually, if there is an issue and a courier is never coming or what.

Any advice appreciated!

Thanks

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6 replies
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Tags:Cancelled order, FBA, Royal Mail, UPS
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Seller_OUHq4Jw2gce8m

Advice needed for FBA partner couriers

Hi anyone!

I’ve never used a FBA partner courier before but have done so now. Delivery scheduled for pickup 2 days ago and they didnt come. I did put a pickup date in.

I contacted AMZ and they said I should have received a confirmation email but I didnt. They keep saying contact UPS via the confirmation email but I don’t have that. The usual customer service merry go round.

I’m not able to cancel either. So I am stuck not knowing if they will turn up eventually, if there is an issue and a courier is never coming or what.

Any advice appreciated!

Thanks

Fulfil Orders
Tags:Cancelled order, FBA, Royal Mail, UPS
00
36 views
6 replies
Reply
6 replies
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_OUHq4Jw2gce8m’s post

Do you mean UPS to deliver stock to an FBA centre?

If so did you actually book the collection through UPS directly? Amazon won’t arrange that for you.

10
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user profile
Seller_OUHq4Jw2gce8m

Advice needed for FBA partner couriers

Hi anyone!

I’ve never used a FBA partner courier before but have done so now. Delivery scheduled for pickup 2 days ago and they didnt come. I did put a pickup date in.

I contacted AMZ and they said I should have received a confirmation email but I didnt. They keep saying contact UPS via the confirmation email but I don’t have that. The usual customer service merry go round.

I’m not able to cancel either. So I am stuck not knowing if they will turn up eventually, if there is an issue and a courier is never coming or what.

Any advice appreciated!

Thanks

36 views
6 replies
Fulfil Orders
Tags:Cancelled order, FBA, Royal Mail, UPS
00
Reply
user profile
Seller_OUHq4Jw2gce8m

Advice needed for FBA partner couriers

Hi anyone!

I’ve never used a FBA partner courier before but have done so now. Delivery scheduled for pickup 2 days ago and they didnt come. I did put a pickup date in.

I contacted AMZ and they said I should have received a confirmation email but I didnt. They keep saying contact UPS via the confirmation email but I don’t have that. The usual customer service merry go round.

I’m not able to cancel either. So I am stuck not knowing if they will turn up eventually, if there is an issue and a courier is never coming or what.

Any advice appreciated!

Thanks

Fulfil Orders
Tags:Cancelled order, FBA, Royal Mail, UPS
00
36 views
6 replies
Reply
user profile

Advice needed for FBA partner couriers

by Seller_OUHq4Jw2gce8m

Hi anyone!

I’ve never used a FBA partner courier before but have done so now. Delivery scheduled for pickup 2 days ago and they didnt come. I did put a pickup date in.

I contacted AMZ and they said I should have received a confirmation email but I didnt. They keep saying contact UPS via the confirmation email but I don’t have that. The usual customer service merry go round.

I’m not able to cancel either. So I am stuck not knowing if they will turn up eventually, if there is an issue and a courier is never coming or what.

Any advice appreciated!

Thanks

Fulfil Orders
Tags:Cancelled order, FBA, Royal Mail, UPS
00
36 views
6 replies
Reply
6 replies
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Seller_DTufFoxJuMU0M
In reply to: Seller_OUHq4Jw2gce8m’s post

Do you mean UPS to deliver stock to an FBA centre?

If so did you actually book the collection through UPS directly? Amazon won’t arrange that for you.

10
Follow this discussion to be notified of new activity
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_OUHq4Jw2gce8m’s post

Do you mean UPS to deliver stock to an FBA centre?

If so did you actually book the collection through UPS directly? Amazon won’t arrange that for you.

10
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_OUHq4Jw2gce8m’s post

Do you mean UPS to deliver stock to an FBA centre?

If so did you actually book the collection through UPS directly? Amazon won’t arrange that for you.

10
Reply
Follow this discussion to be notified of new activity