Amazon Return Policy Damaging my Product Rating
My Product has been deemed 'non returnable', as a result my product reviews have been severly impacted because Amazon is not making it clear to customers about it not being returnable. I have reached out and 'reported' these reviews but nothing is done ever. Amazon please make it known to customers that items are non returnable, that or please create a flow like for Seller Feedback to remove product reviews that are clearly to do with Amazon Policy and are not Product related.
Amazon Return Policy Damaging my Product Rating
My Product has been deemed 'non returnable', as a result my product reviews have been severly impacted because Amazon is not making it clear to customers about it not being returnable. I have reached out and 'reported' these reviews but nothing is done ever. Amazon please make it known to customers that items are non returnable, that or please create a flow like for Seller Feedback to remove product reviews that are clearly to do with Amazon Policy and are not Product related.
7 replies
SEAmod
Hi @Seller_9mHlGxqAaU3Zv
When a product is non-returnable, there will be a message on the Product Detail Page disclosing this fact. Product reviews are supposed to be about the product and not whether or not it is returnable. If you have a product review about the return process, you can post back here with the ASIN and I will ask that business team to consider your request.
Susan
