Amazon has split my variation listing by changing some browse nodes/categories
I have a problem with one of my variation listings across European marketplaces, sold through FBA. Amazon has changed the category from Flowerpot to Cachepot in the UK, which is fine. However, in DE these same listings have split into 2 different variations, which I have been told by seller support is due to the categories being different - some are now Cachepot (Ubertopfe) and the rest have remained Flowerpot (Topfe). I've tried German seller support, and brand registry, but I am told that these listings cannot have their category changed as their 'contribution is owned by Amazon Retail' and no solution has been given. All I want to do is bring these items back together in DE as it is affecting our sales having them split into 2 variations when they should be together. Please help!
Amazon has split my variation listing by changing some browse nodes/categories
I have a problem with one of my variation listings across European marketplaces, sold through FBA. Amazon has changed the category from Flowerpot to Cachepot in the UK, which is fine. However, in DE these same listings have split into 2 different variations, which I have been told by seller support is due to the categories being different - some are now Cachepot (Ubertopfe) and the rest have remained Flowerpot (Topfe). I've tried German seller support, and brand registry, but I am told that these listings cannot have their category changed as their 'contribution is owned by Amazon Retail' and no solution has been given. All I want to do is bring these items back together in DE as it is affecting our sales having them split into 2 variations when they should be together. Please help!