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Seller_PU8ypkNZEJU9p

Prior Refund Applied

Hi. I have had 2 Returns recently. Both have had prior refunds applied (+ Shipping Costs Added) 1 item came back with an Empty Tube and the other never came back. There was no conversations with the buyers but how do I appeal this and get my money back? Can anyone make suggestions please

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Manage Buyer Experience
Tags:A to Z Claims, Customer, Refunds, Return shipment
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Seller_PU8ypkNZEJU9p

Prior Refund Applied

Hi. I have had 2 Returns recently. Both have had prior refunds applied (+ Shipping Costs Added) 1 item came back with an Empty Tube and the other never came back. There was no conversations with the buyers but how do I appeal this and get my money back? Can anyone make suggestions please

Manage Buyer Experience
Tags:A to Z Claims, Customer, Refunds, Return shipment
10
74 views
1 reply
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1 reply
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Sarah_Amzn
In reply to: Seller_PU8ypkNZEJU9p’s post

Hello @Seller_PU8ypkNZEJU9p,

This is Sarah with Amazon.

I see that you have already created a thread regarding this topic.

Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.

I will be closing this thread as a duplicate of HELP! Return Prior Refund!

Kind regards,

Sarah.

01
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user profile
Seller_PU8ypkNZEJU9p

Prior Refund Applied

Hi. I have had 2 Returns recently. Both have had prior refunds applied (+ Shipping Costs Added) 1 item came back with an Empty Tube and the other never came back. There was no conversations with the buyers but how do I appeal this and get my money back? Can anyone make suggestions please

74 views
1 reply
Manage Buyer Experience
Tags:A to Z Claims, Customer, Refunds, Return shipment
10
Reply
user profile
Seller_PU8ypkNZEJU9p

Prior Refund Applied

Hi. I have had 2 Returns recently. Both have had prior refunds applied (+ Shipping Costs Added) 1 item came back with an Empty Tube and the other never came back. There was no conversations with the buyers but how do I appeal this and get my money back? Can anyone make suggestions please

Manage Buyer Experience
Tags:A to Z Claims, Customer, Refunds, Return shipment
10
74 views
1 reply
Reply
user profile

Prior Refund Applied

by Seller_PU8ypkNZEJU9p

Hi. I have had 2 Returns recently. Both have had prior refunds applied (+ Shipping Costs Added) 1 item came back with an Empty Tube and the other never came back. There was no conversations with the buyers but how do I appeal this and get my money back? Can anyone make suggestions please

Manage Buyer Experience
Tags:A to Z Claims, Customer, Refunds, Return shipment
10
74 views
1 reply
Reply
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Sarah_Amzn
In reply to: Seller_PU8ypkNZEJU9p’s post

Hello @Seller_PU8ypkNZEJU9p,

This is Sarah with Amazon.

I see that you have already created a thread regarding this topic.

Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.

I will be closing this thread as a duplicate of HELP! Return Prior Refund!

Kind regards,

Sarah.

01
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user profile
Sarah_Amzn
In reply to: Seller_PU8ypkNZEJU9p’s post

Hello @Seller_PU8ypkNZEJU9p,

This is Sarah with Amazon.

I see that you have already created a thread regarding this topic.

Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.

I will be closing this thread as a duplicate of HELP! Return Prior Refund!

Kind regards,

Sarah.

01
user profile
Sarah_Amzn
In reply to: Seller_PU8ypkNZEJU9p’s post

Hello @Seller_PU8ypkNZEJU9p,

This is Sarah with Amazon.

I see that you have already created a thread regarding this topic.

Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.

I will be closing this thread as a duplicate of HELP! Return Prior Refund!

Kind regards,

Sarah.

01
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