Brand registration denied
Hello, I'm a new seller and I applied for a brand registration and so far I've applied three times and all of them have been rejected with no specific reason listed (just a list of possible reasons). I checked each of the reasons and did not find a problem. I've now submitted a fourth application and I'm not sure what the problem is?
Why is this happening?
We made this decision because of one or more of the following reasons: a) your account has been involved in a violation of Brand Registry policies, such as, but not limited to, submitting invalid notices or tampering with catalogs through our notice submission channel; b) your application or account is associated with another Amazon account or brand that has violated Amazon or Brand Registry policies; c ) you as the primary owner have been associated with one of the other Amazon accounts or brands that have violated Amazon or Brand Registry policies; and ) You are associated as the primary owner with one or more sales accounts, all of which are not verified by Seller Verification; d) Inability to provide sufficient evidence of brand markings on merchandise/packaging; e) Your sales account has been deactivated; or f) Your trademark application appears to have been filed by an applicant company that may be in violation of the U.S. Code of Federal Regulations and the rules of the U.S. Patent and Trademark Office (as explained below).
Brand registration denied
Hello, I'm a new seller and I applied for a brand registration and so far I've applied three times and all of them have been rejected with no specific reason listed (just a list of possible reasons). I checked each of the reasons and did not find a problem. I've now submitted a fourth application and I'm not sure what the problem is?
Why is this happening?
We made this decision because of one or more of the following reasons: a) your account has been involved in a violation of Brand Registry policies, such as, but not limited to, submitting invalid notices or tampering with catalogs through our notice submission channel; b) your application or account is associated with another Amazon account or brand that has violated Amazon or Brand Registry policies; c ) you as the primary owner have been associated with one of the other Amazon accounts or brands that have violated Amazon or Brand Registry policies; and ) You are associated as the primary owner with one or more sales accounts, all of which are not verified by Seller Verification; d) Inability to provide sufficient evidence of brand markings on merchandise/packaging; e) Your sales account has been deactivated; or f) Your trademark application appears to have been filed by an applicant company that may be in violation of the U.S. Code of Federal Regulations and the rules of the U.S. Patent and Trademark Office (as explained below).
8 replies
Seller_CW0P5hgbsiqWX
Amazon only offers sellers a platform to sell their brand on. Amazon does not tell you how to create a brand, Amazon expects you have already created a brand to sell on the site. Does your brand really exist in the real world before coming to Amazon to sell it or are you trying to start a brand by using the Amazon Site. That is the difference, and it is easy for Amazon to tell.
1. If your brand product really exists in the real world, your products will have already met all USA standards. This includes, packaging (child safety warnings, metal content, made in what country, warranty info, expirations, contact info, etc......as it pertains to the item sold), have all COC's necessary on file in your brand/company name, have GS1 registered UPC's in your business name on the product, even have MSDS's on hand in your company/brand name, just to start. Your own brand URL where customers can purchase your product line is always helpful but not necessary. In addition, it is always helpful to be able to show retailers around the country who carry your line of products. USTPO registered Trademark should not be pending, but the final determination document. When you were approved by your Liability Insurance Company, they asked for all of the same information prior to issuing the policy, so what Amazon asks for is no different.
2. Now if your brand does not exist, any one of these can cause a problem in selling.
- Are you approved to sell in the category?
- Are you approved to sell the product?
- Does your actual product have your Brand Name permanently affixed on it?
- Your UPC must match the GS1 data base in your brand name and product.
- Don’t request a UPC exemption when you are a manufacturer?
- Does your packaging meet US standards?
- Does your product have proper labeling and packaging for sale in the USA in an easy to read format?
- Are the quality of your photo's impressive?
- Do you have all COC’s that may be necessary, issued from a USA based Lab?
- Do you have the PENDING or FINAL SECESSION from USTPO attesting that your Brand is now yours?
- Have you applied for and received a Liability Insurance Policy on the product and your business?
3. This is how Amazon thinks. When you were in High School and turned in an assignment, the teacher would review the work, and return it saying, “X, Y, and Z are missing, go fix it, turn it in again, and it will be correct”.
Now when you are in college and turn in an assignment for review, the instructor returns it and says, “it is not right, do it over”.
Can you see the difference? In High School the student is told what to do. Basically, the student has to use no internal thought process. Now in college, the student is told nothing about how to correct the situation, what may be missing, or what should be omitted. A much high thought process is required to solve the problem. This method Forces deep self-introspection before a second submission is turned in.
It is quite evident that Amazon EXPECTS and REQUIRES the Brand Seller to show they have given deep thought to the total situation before applying. As you found out, Amazon is not going to tell you the corrections that need to be made.
Dougal_Amazon
Hello @Seller_7Uk1ALRzdgNp2,
My name is Dougal from the Community Manager Team and I would be happy to provide a bit more context on the rejection response you received.
The Brand Registry enrollment team will not provide additional or more specific rejection reason. The team has identified that at least 1 of the 6 potential reasons listed is the reason for your application being rejected.
I do understand that this can be frustrating, but what I suggest to other Sellers who discuss this same experience here in the forums is to take your time and review each of the 6 potential reasons to identify which is the blocker and then make adjustments accordingly.
Given that you are not the owner of the Trademark (According to your appeal), I do recommend reviewing the Letter of Authorization help page to ensure you are including all the required information.
I hope this helps and please let m know if you have any other questions.
Best, Dougal
