Someone Disabled My Account On Purpose
Hello Seller Forum members, today I received almost 160.000 GBP pending orders from a one business customer and all the orders were fake. The payment is never accepted (obviously) and after that, my account is deactivated.
I believe Amazon should address this person and shut down his account, we are all people who trying to make money but its very wrong to eliminate other businesses.
I hope my account re-opens fast.
Someone Disabled My Account On Purpose
Hello Seller Forum members, today I received almost 160.000 GBP pending orders from a one business customer and all the orders were fake. The payment is never accepted (obviously) and after that, my account is deactivated.
I believe Amazon should address this person and shut down his account, we are all people who trying to make money but its very wrong to eliminate other businesses.
I hope my account re-opens fast.
6 replies
Seller_QuM1AZgzfU9x4
Much more information needed - although Amazon can sometimes deactivate an account if they suspect a large number of orders are fake, it's very very unusual for that to happen the same day the orders are made.
Spencer_Amazon
Hello @Seller_ikLa4t9KI2jXq,
I am Spencer with Amazon.
I checked with our partner team and they are looking into your case.
Please bear with us, I hope you get an answer soon.
If you need additional help you can post here and I will look into it.
Regards, Spencer
Seller_QFivb25YBNqBc
If you regain access and start selling again you may want to set the maximum item to be bought. Have you already given them a call?
