Refund on first scan problem
Hi Guys,
I have just had a problem with a ‘refund on first scan’ return
The buyer ordered 4 items and only 1 has arrived back yet amazon has refunded them for the 4 units when the package was scanned at the post office
Does anyone know how this can be appealed ?
Thank you
Refund on first scan problem
Hi Guys,
I have just had a problem with a ‘refund on first scan’ return
The buyer ordered 4 items and only 1 has arrived back yet amazon has refunded them for the 4 units when the package was scanned at the post office
Does anyone know how this can be appealed ?
Thank you
23 replies
Seller_iDjAwh9cjkebt
Same issue - since when can Amazon decide to pay out your monies without your authorisation? Total bandits!
Seller_iDjAwh9cjkebt
Absolutely Disgusting - we will be closing our account
Seller_EIkfX7Xycaq4H
Is it possible to just opt out ?
If not an idea i had is if you set return settings to Seller provided RMA it will have to have some seller input into the return ?
Thanks
Seller_EIkfX7Xycaq4H
I have filed the Safe T Claim. I have uploaded 5 pictures of the item returned / packaging but it has been denied i can appeal however i am still being asking for
– Photographic evidence of the damage or difference between the returned and the shipped items. Images of packaging will not suffice.
Has anyone here been asked for this as i cannot send a photo of the parcel shipped out to the customer now
