Your Amazon.com seller account has been deactivated
Amazon deactivate my account without any reason, before 2 month amazon require few information as per Informer Act, i have upload everything, amazon check as verified, but now thy deactivate my account and here is email receive from amazon.
Hello,
Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account.
Why is this happening?
We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.
To view your account performance and how well it is performing against the performance metrics and policies required to sell on Amazon, go to "Account Health":
Your Amazon.com seller account has been deactivated
Amazon deactivate my account without any reason, before 2 month amazon require few information as per Informer Act, i have upload everything, amazon check as verified, but now thy deactivate my account and here is email receive from amazon.
Hello,
Your Amazon.com seller account has been deactivated, and your listings have been removed. Ship any open orders to avoid further impact on your account.
Why is this happening?
We were unable to verify information related to your seller account or did not receive any new information regarding your listings or selling history.
To view your account performance and how well it is performing against the performance metrics and policies required to sell on Amazon, go to "Account Health":
5 replies
Seller_kIukTwdhvntAp
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'.
Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
When Amazon says something must match they mean EXACTLY!
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
Atlas_Amazon
Hello @Seller_yDzLPBQOIinKX
Thank you for the information provided regarding the messaging you received in regard to the account status. I understand that your account was impacted after our team did not receive information previously requested. Could you provide a copy of the notification received that includes the initial request for information?
What have you attempted to provide up to this point? As mentioned by @Seller_kIukTwdhvntAp, it is important to ensure that the type of document provided meets all of the requirements set forth by our team. This includes ensuring the personal details will match what is entered on your seller central account exactly.
If you have any other questions or details to share, we would advise on providing this information for further review. Please continue to refer to this thread to avoid confusion on this matter.
Best,
Atlas
