Sales Rank Missing From All Listings
Sales rank is missing from all of my listings. This includes products that have sold recently.
It would appear that this happened around December 22, 2024. On the, "Manage all inventory" page, when I click on a sku that takes me to a sales data page, I can see the blue line that indicates sales as normal, but the green dashed line representing sales rank ends on Dec 22 for every listing I've checked.
All of my products are in the Handmade Jewelry category. I believe handmade was recently merged with the rest of Amazon's regular listings, could that be the issue?
Sales Rank Missing From All Listings
Sales rank is missing from all of my listings. This includes products that have sold recently.
It would appear that this happened around December 22, 2024. On the, "Manage all inventory" page, when I click on a sku that takes me to a sales data page, I can see the blue line that indicates sales as normal, but the green dashed line representing sales rank ends on Dec 22 for every listing I've checked.
All of my products are in the Handmade Jewelry category. I believe handmade was recently merged with the rest of Amazon's regular listings, could that be the issue?
4 replies
Glenn_Amazon
Hi there @Seller_16u4wwaJhlRsO,
It's possible that your products either don't have a browse node/category associated with them or that they are in a category that does not generate Sales Ranks. As indicated on the Sales Rank FAQ sales ranks are not generated for all categories because not all of them are useful to our customers. My understanding is that the Jewelry Category is not a category that has Sales Ranks. If you provide your most recent Seller Support Case ID I can review and see what options, if any, exist. Thank you for your understanding.
-Glenn
