fba inventory problem
Hello
I have a problem, but unfortunately we cannot reach an agreement via live chat or by opening the case.
My problem is, I sent a parcel.
Amazon did not read the barcodes on the 10 products in this parcel. I accept this problem and will do my best to prevent it from recurring.
In the statement regarding this issue, it was written that the problem would be resolved by Amazon and my products would be added to the inventory.
fba inventory problem
Hello
I have a problem, but unfortunately we cannot reach an agreement via live chat or by opening the case.
My problem is, I sent a parcel.
Amazon did not read the barcodes on the 10 products in this parcel. I accept this problem and will do my best to prevent it from recurring.
In the statement regarding this issue, it was written that the problem would be resolved by Amazon and my products would be added to the inventory.
1 reply
Jurgen_Amazon
Hello @Seller_WRZdJ9vWIlyQa,
Thank you for contacting Amazon Forums. I will be more than glad to help you with this. For me to start investigating this, please provide the following information:
- FBA Shipment ID:
- Impacted ASINs:
- Case(s) opened with Seller Support:
- Your ask is: a) to get the items added to your inventory or b) to get a refund for these items?
Looking forward to your answer.
Jurgen
