Amazon Marketplace Fair Pricing Policy
Dear All
need help for below yesterday received email for Marketplace Fair Pricing Policy violation and after email after email i removed the listing and deleted as well today received call and asking below
some one help me for this please.
What’s next?
Send a plan of action within 72 hours that explains:
– Greater detail on the root cause(s) of the policy violation
– Greater detail on the actions you have taken to resolve policy violated issues
– Greater detail on the steps you have taken to prevent the policy violation going forward
– Greater detail on how your account has complied with our policy
– Greater detail on evidence or examples that demonstrate that your account has complied with our policy
thanks much appreciated.
Amazon Marketplace Fair Pricing Policy
Dear All
need help for below yesterday received email for Marketplace Fair Pricing Policy violation and after email after email i removed the listing and deleted as well today received call and asking below
some one help me for this please.
What’s next?
Send a plan of action within 72 hours that explains:
– Greater detail on the root cause(s) of the policy violation
– Greater detail on the actions you have taken to resolve policy violated issues
– Greater detail on the steps you have taken to prevent the policy violation going forward
– Greater detail on how your account has complied with our policy
– Greater detail on evidence or examples that demonstrate that your account has complied with our policy
thanks much appreciated.
52 replies
Seller_lljyzgTxr5fgI
What type of product was it? Was it something related to the Coronavirus?
Seller_KofiH8WjtTFgF
We have had the same and just wrote a POA
We refered to the following and the UK law
Fair Pricing: https://sellercentral.amazon.co.uk/gp/help/62551?referral=A2SZ5TTJPRBA4I_A1FMWP2RCQ90FH
You need to demonstrate your costs involved with the product to show you werent price gouging. give a breakdown.
Seller_l6MQnwQYqDQtL
not to worry i will not send same i will modify according to my ASIN please share
Seller_bJ2sa7ltV9zvu
Same problem here. We were selling 3 x 50ml SFP INVIRTU Hand Sanitisers for £8.99 even before Coronavirus Outbreak, we had to increase the pricing by £1 because supplier increased it by 30% and now we are facing account deactivation, when at the same time some sellers are selling 1 x 50ml hand sanitiser at £15.
Can anyone help me with POA please?
Thanks
J
Seller_KQwXr5kY5oIPO
We have had the same happen to us, ours was caused by an ASIN merge as the item we were selling was a multibox offer of 4 packs of latex gloves at below market rate and because of the ASIN merge we were lumped together with single box sellers creating an obvious price disparity which we got flagged for.
Typical Amazon, they cause the issue and expect us to fix it
Seller_liljljLxaEL9J
How much were you selling it for and at what size?
In your POA include copy of invoice from supplier showing increased cost of product and in your POA include rough costs which made up your total selling price.
Seller_D52kINh75QL8v
Ha Ha. I had a call today. My was for Horse Masks and Oven Gloves. Typical knee jerk reaction badly executed. This will be because Amazon was criticized in the press about price hikes. So they will have cobbled together a query to identify potential culprits. They have a mechanism to block over priced products so why do they need to ask for plans of action?
Seller_l6MQnwQYqDQtL
Look like form forums not helping for POA for new seller in amazon
thanks for all the discussion
Seller_68Z4Z2pEilwLE
Think it may be a new thing , like the trademark logo policy violations that were wrongly triggered all the time.
Just had one for a laptop , told to lower the price , the sellers fee is £112 , if the fee wasn’t so extortionate , I would lower it , I wont be lowering it
