Final reminder: Shoe Size Requirements
Hi.
So, couple of minutes ago, I have received this wonderful case within my Amazon UK account.
As per usual, “Case Needs Your Attention”, with the message containing the following phrase “Please do not respond to this e-mail[…]”
I don’t offer any shoes, slippers, or any footwear at all.
So, what do we as sellers are expected to handle this? Wait until is is closed “Without seller response.”
Create another case with request to close this one?
Kind regards,
Final reminder: Shoe Size Requirements
Hi.
So, couple of minutes ago, I have received this wonderful case within my Amazon UK account.
As per usual, “Case Needs Your Attention”, with the message containing the following phrase “Please do not respond to this e-mail[…]”
I don’t offer any shoes, slippers, or any footwear at all.
So, what do we as sellers are expected to handle this? Wait until is is closed “Without seller response.”
Create another case with request to close this one?
Kind regards,
6 replies
Seller_EYTvmFssA5SDZ
Hi there
We have received the same message, and likewise do not sell shoes or footwear. We do however sell socks, and I believe that some items we have listed are mis categorized, which obviously we will look into.
I simply replied to the case with ‘Thankyou for your email, the contents of which have been noted and will be actioned’. This closed the case.
Hope that helps.
Seller_HMxMRdomHkjHi
I got this too, I am a bookseller. Which is what I responded
Seller_hMBZxXLE8ZIqI
I had the pending case to and just clicked on reply on the case to say please close it off as not relevant to us.
