Long pending order
ForumsHomeDiscussions

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_FbTfkuZTyTUJW

Long pending order

Hello all.
I’m fairly new to selling on Amazon and would need a bit of advice.
I am aware that sometimes orders are pending for a while but I have an order that has been pending for 4 days now. Is that normal? Anything I need to do?
Also, when/if the order finally gets through, will it have the date of when it was placed, or when it went trhough?

Many thanks,
Kat

44 views
2 replies
00
Reply
2 replies
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_FbTfkuZTyTUJW’s post

It’s not unusual.
All it usually means is that the buyers payment method has failed for some reason.
It will either go through or usually disappear after about a week (but could be longer).

It will have the shipping times etc based on the date it actually goes through.

00
user profile
Seller_FbTfkuZTyTUJW
In reply to: Seller_FbTfkuZTyTUJW’s post

Thank you very much Neil. That’s reassuring.

00
Follow this discussion to be notified of new activity