Stock Not updating
Hello all, we have found that our stock is not updating…Anyone facing this issue?
Stock Not updating
Hello all, we have found that our stock is not updating…Anyone facing this issue?
52 replies
Seller_3sA3mMDSBeAxr
thank goodness, I’m not alone, I’ve been trying since this morning, driving me insane! Thinking I’m the one that’s not working anymore
I contacted support and it has been sent to a different department for ‘investigation…’
Seller_LATySMt5Rf4oq
hi, yes i’m finding that i’m having to manually delete stock once its sold as they are not changing to inactive, considering most of my items are usually just one copy in stock its taking quite abit of time staying on top of it as the sold items are still showing as active
Seller_LPQTXAx3oIrLt
Just noticed this problem. Listed some stock earlier and haven’t even had the listing confirmation emails…
Seller_QFjvxhN8yhRP2
Im chatting with someone now, they don’t seem to realise there is an issue
Seller_3sA3mMDSBeAxr
I hope there isn’t an issue with stock depleting, I can deal with stock not being added because I can do that when it is ‘fixed’, but going into a weekend, busy for us, wanting to add stock and make sure things aren’t being sold this could be a long afternoon
Seller_3sA3mMDSBeAxr
@Maja_Amazon @Winston_Amazon Is it possible to check into this or escalate as a priority as stock definitely isn’t being updated in terms of ‘adding’, I can’t tell if sales are decreasing values or not though…
Seller_QFjvxhN8yhRP2
After 45 mins on a call, Amazon have noted the issue. I have linked this forum chat, so they are aware of other users having the same issue.
good luck
We understand your concern with the MFN Stock not getting updated after sales.
We certainly understand that this is important to be solved as it impacts the business of your account.
Please be informed that we are currently working on your concern with our team closely.
Seller_Nx3Da5XPngGEm
Yes, I thought it was a problem my end, but it seems others are also facing the same issue… let’s hope Amazon fix this soon before the weekend!
Seller_dEsUmcl9rsF6m
same for me I’m listing but all new listed items showing up as out of stock
Seller_Jufz5adkgPqrC
Same here not updating stock and new listing showing inactive without any stock plus not receiving any email of listing confirmation from morning.