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Seller_iMYezjrYnpWou

US Amazon Ads 'Payment Failure'

Hello everyone,

I noticed the following notification on my ads dashboard:

"There’s an issue with your payment method, and your campaigns have stopped delivering."

All invoices have been paid, my credit card is active and in good standing, and my Amazon account has sufficient funds, yet the error continues. As usual, Amazon Seller Support has been limited in their assistance. I keep receiving the same response, saying that their internal team is looking into it.

Here are the case IDs: 16331675701 & 16332876411

@Tatiana_Amazon @KJ_Amazon @Joey_Amazon @Connor_Amazon @Danika_Amazon @Saeid_Amazon @Tiff_Amazon @Charly_Amazon @Steve_Amazon

Could someone please look into this? Any help would be greatly appreciated.

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3 replies
Tags:Advertising
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user profile
Seller_iMYezjrYnpWou

US Amazon Ads 'Payment Failure'

Hello everyone,

I noticed the following notification on my ads dashboard:

"There’s an issue with your payment method, and your campaigns have stopped delivering."

All invoices have been paid, my credit card is active and in good standing, and my Amazon account has sufficient funds, yet the error continues. As usual, Amazon Seller Support has been limited in their assistance. I keep receiving the same response, saying that their internal team is looking into it.

Here are the case IDs: 16331675701 & 16332876411

@Tatiana_Amazon @KJ_Amazon @Joey_Amazon @Connor_Amazon @Danika_Amazon @Saeid_Amazon @Tiff_Amazon @Charly_Amazon @Steve_Amazon

Could someone please look into this? Any help would be greatly appreciated.

Tags:Advertising
00
31 views
3 replies
Reply
0 replies
user profile
Joey_Amazon

Hello @Seller_iMYezjrYnpWou,

Thank you for posting here at the forums and bringing this matter to out attention.

Is this issue is still ongoing for you ? Please let me know.

Thank you,

Joey

00
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user profile
Seller_iMYezjrYnpWou

US Amazon Ads 'Payment Failure'

Hello everyone,

I noticed the following notification on my ads dashboard:

"There’s an issue with your payment method, and your campaigns have stopped delivering."

All invoices have been paid, my credit card is active and in good standing, and my Amazon account has sufficient funds, yet the error continues. As usual, Amazon Seller Support has been limited in their assistance. I keep receiving the same response, saying that their internal team is looking into it.

Here are the case IDs: 16331675701 & 16332876411

@Tatiana_Amazon @KJ_Amazon @Joey_Amazon @Connor_Amazon @Danika_Amazon @Saeid_Amazon @Tiff_Amazon @Charly_Amazon @Steve_Amazon

Could someone please look into this? Any help would be greatly appreciated.

31 views
3 replies
Tags:Advertising
00
Reply
user profile
Seller_iMYezjrYnpWou

US Amazon Ads 'Payment Failure'

Hello everyone,

I noticed the following notification on my ads dashboard:

"There’s an issue with your payment method, and your campaigns have stopped delivering."

All invoices have been paid, my credit card is active and in good standing, and my Amazon account has sufficient funds, yet the error continues. As usual, Amazon Seller Support has been limited in their assistance. I keep receiving the same response, saying that their internal team is looking into it.

Here are the case IDs: 16331675701 & 16332876411

@Tatiana_Amazon @KJ_Amazon @Joey_Amazon @Connor_Amazon @Danika_Amazon @Saeid_Amazon @Tiff_Amazon @Charly_Amazon @Steve_Amazon

Could someone please look into this? Any help would be greatly appreciated.

Tags:Advertising
00
31 views
3 replies
Reply
user profile

US Amazon Ads 'Payment Failure'

by Seller_iMYezjrYnpWou

Hello everyone,

I noticed the following notification on my ads dashboard:

"There’s an issue with your payment method, and your campaigns have stopped delivering."

All invoices have been paid, my credit card is active and in good standing, and my Amazon account has sufficient funds, yet the error continues. As usual, Amazon Seller Support has been limited in their assistance. I keep receiving the same response, saying that their internal team is looking into it.

Here are the case IDs: 16331675701 & 16332876411

@Tatiana_Amazon @KJ_Amazon @Joey_Amazon @Connor_Amazon @Danika_Amazon @Saeid_Amazon @Tiff_Amazon @Charly_Amazon @Steve_Amazon

Could someone please look into this? Any help would be greatly appreciated.

Tags:Advertising
00
31 views
3 replies
Reply
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Joey_Amazon

Hello @Seller_iMYezjrYnpWou,

Thank you for posting here at the forums and bringing this matter to out attention.

Is this issue is still ongoing for you ? Please let me know.

Thank you,

Joey

00
Follow this discussion to be notified of new activity
user profile
Joey_Amazon

Hello @Seller_iMYezjrYnpWou,

Thank you for posting here at the forums and bringing this matter to out attention.

Is this issue is still ongoing for you ? Please let me know.

Thank you,

Joey

00
user profile
Joey_Amazon

Hello @Seller_iMYezjrYnpWou,

Thank you for posting here at the forums and bringing this matter to out attention.

Is this issue is still ongoing for you ? Please let me know.

Thank you,

Joey

00
Reply
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