Invoice Defect Rate
Hi
I'm a new Seller and I've just received an email from Amazon saying my "Invoice default rate" is 100% as I have sold a book to a Business Customer and haven't produced an invoice within a day. I have let Amazon know I'm not VAT registered and they will now produce a receipt each time a business customer orders.
The business customer that ordered the book before I enrolled in the automated receipt, should I create a receipt manually for that particular customer or will Amazon now send them a receipt?
Any help will be much appreciated
Thank You Eddie
Invoice Defect Rate
Hi
I'm a new Seller and I've just received an email from Amazon saying my "Invoice default rate" is 100% as I have sold a book to a Business Customer and haven't produced an invoice within a day. I have let Amazon know I'm not VAT registered and they will now produce a receipt each time a business customer orders.
The business customer that ordered the book before I enrolled in the automated receipt, should I create a receipt manually for that particular customer or will Amazon now send them a receipt?
Any help will be much appreciated
Thank You Eddie
0 replies
Seller_ZVAz3d5lZuGid
For this order you will need to produce your own receipt -just make sure you do not mention VAT ! If you have now enabled automatic receipt generation, Amazon will do it for you for any future business customer orders.
