ASIN is marked as an adult item. Request to remove the adult classification.
We have an ASIN we have been selling for 3+ years now with no issue for some reason today it has been classed as an Adult Item, the lsiting shows as active etc seller support say it is fine but its not showing in my store front and when i go to troubleshoot it says it has been classed as an dult item, seems like quiet a few sellers are seeing this issue now please can you help we have prime day coming up, one of the busiest times of the year and our ASIN is not showing up in search
CASE ID: 11266252362
@Ezra_Amazon
@Julia_Amzn
@Roberto_Amazon
@Spencer_Amazon
ASIN is marked as an adult item. Request to remove the adult classification.
We have an ASIN we have been selling for 3+ years now with no issue for some reason today it has been classed as an Adult Item, the lsiting shows as active etc seller support say it is fine but its not showing in my store front and when i go to troubleshoot it says it has been classed as an dult item, seems like quiet a few sellers are seeing this issue now please can you help we have prime day coming up, one of the busiest times of the year and our ASIN is not showing up in search
CASE ID: 11266252362
@Ezra_Amazon
@Julia_Amzn
@Roberto_Amazon
@Spencer_Amazon
0 replies
Seller_IAXjYYHl68NVI
same problem here, many of my items are not appearing in searches all of a sudden.
This asin is an example: B0DCTQP4ZW I can search for it in my inventory and go to the detail page but it is not appearing in searches, even in my storefront
Seller_v2gwMBCAVKDVt
As an update Seller Support have told me this a few times
This policy is a Do Not Promote policy. This policy blocks from promotion offensive, crude, coarse, vulgar, lewd and foul language.
However we understand we cannot use PPC on it and we have never been able to this is not the issue we are facing, it has an Adult Marker on the ASIN which accoriding to the Policy is for Adult Toys etc this is not one of those, I have replied to them
I am really not sure what to do really need some advise and help
Please can someone help us
@Ezra_Amazon @Julia_Amazon @Roberto_Amazon @Spencer_Amazon
