Asin Restricted after being told to change Category.
Been selling on amazon for nearly two years. This one ASIN I have been selling for a couple of months now. It was in the wrong category, and amazon made my listing inactive. I have since got the brand to change the category, (which is what was required to make my listing active again) and I'm still gated. Contacted seller support many times and still get the same automated reply below.
Can I get a human to reinstate the listing please? I have further proof for the reason my listing was made inactive.
Hello from Amazon Selling Partner Support,
You have contacted us regarding the stranded inventory for the ASIN: _____
We would like to inform you that to maintain a safe and trustworthy shopping experience, certain products cannot be listed or sold on Amazon or may be subject to additional requirements because of supply chain authenticity risks.
Your account does not currently meet the criteria required to list these products due to account metrics, distribution pathways of the brand, or other factors.
If your account becomes eligible to sell this product, you will see "Apply to sell" next to the product in the "Add products" feature in Seller Central.
Asin Restricted after being told to change Category.
Been selling on amazon for nearly two years. This one ASIN I have been selling for a couple of months now. It was in the wrong category, and amazon made my listing inactive. I have since got the brand to change the category, (which is what was required to make my listing active again) and I'm still gated. Contacted seller support many times and still get the same automated reply below.
Can I get a human to reinstate the listing please? I have further proof for the reason my listing was made inactive.
Hello from Amazon Selling Partner Support,
You have contacted us regarding the stranded inventory for the ASIN: _____
We would like to inform you that to maintain a safe and trustworthy shopping experience, certain products cannot be listed or sold on Amazon or may be subject to additional requirements because of supply chain authenticity risks.
Your account does not currently meet the criteria required to list these products due to account metrics, distribution pathways of the brand, or other factors.
If your account becomes eligible to sell this product, you will see "Apply to sell" next to the product in the "Add products" feature in Seller Central.
0 replies
Seller_LRTr4opPEonBa
@Ezra_Amazon@Roberto_Amazon Could one of you have a look at this for me please. Case ID: 10902427992