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Seller_21xt2VNIpgFXk

Customer Returned, but the product has bits missing in the box

Hi,

Amazon refunded a customer who bought one of my products, so it was returned to me, and bits of the original product content are missing. what do I do now? Is Amazon going to refund me?

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Seller_21xt2VNIpgFXk

Customer Returned, but the product has bits missing in the box

Hi,

Amazon refunded a customer who bought one of my products, so it was returned to me, and bits of the original product content are missing. what do I do now? Is Amazon going to refund me?

00
639 views
4 replies
Reply
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Seller_ZJhFeE3tNKzfh

I’ve assumed this was an order fulfilled by yourself and Amazon carried out a refund at first scan.

If that is the case, you need to look up the safe t claim process.

If not FBM, then you’ll need to provide more info

00
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user profile
Seller_21xt2VNIpgFXk

Customer Returned, but the product has bits missing in the box

Hi,

Amazon refunded a customer who bought one of my products, so it was returned to me, and bits of the original product content are missing. what do I do now? Is Amazon going to refund me?

639 views
4 replies
00
Reply
user profile
Seller_21xt2VNIpgFXk

Customer Returned, but the product has bits missing in the box

Hi,

Amazon refunded a customer who bought one of my products, so it was returned to me, and bits of the original product content are missing. what do I do now? Is Amazon going to refund me?

00
639 views
4 replies
Reply
user profile

Customer Returned, but the product has bits missing in the box

by Seller_21xt2VNIpgFXk

Hi,

Amazon refunded a customer who bought one of my products, so it was returned to me, and bits of the original product content are missing. what do I do now? Is Amazon going to refund me?

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639 views
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Seller_ZJhFeE3tNKzfh

I’ve assumed this was an order fulfilled by yourself and Amazon carried out a refund at first scan.

If that is the case, you need to look up the safe t claim process.

If not FBM, then you’ll need to provide more info

00
Follow this discussion to be notified of new activity
user profile
Seller_ZJhFeE3tNKzfh

I’ve assumed this was an order fulfilled by yourself and Amazon carried out a refund at first scan.

If that is the case, you need to look up the safe t claim process.

If not FBM, then you’ll need to provide more info

00
user profile
Seller_ZJhFeE3tNKzfh

I’ve assumed this was an order fulfilled by yourself and Amazon carried out a refund at first scan.

If that is the case, you need to look up the safe t claim process.

If not FBM, then you’ll need to provide more info

00
Reply
Follow this discussion to be notified of new activity