Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_TRs8x2JRNgiPL

A/Z claims Risk of Account deativation

HI Ill start by saying I have been selling on Amazon for a good 4-5 years now.

The problem is I had two A/Z claims in the last 30 days with people claiming they have not received there parcel. Yet I have GPS data and photo evidence of there front door with the product there. Amazon still have Given them a refund, and if they did have the product which are all over £100 they get to keep that too.

These people have also left negative feedback and in one case lied saying I told them to f off and called them a liar . which is untrue . After being on the phone to Amazon for nearly 2hrs they said they would review this and send me an email for the evidence I have on proof of delivery. This has not happened.

we are still at risk of account deactivation.

The amount of money I have made Amazon over the years and they treat you like this is a joke .

Amazon sort this out you are ruining peoples lifes and business

we always ship our parcels on time and try our best to please every customer.

your whole A/Z is a joke and needs reviewing

26 views
1 reply
Tags:A to Z Claims
00
Reply
user profile
Seller_TRs8x2JRNgiPL

A/Z claims Risk of Account deativation

HI Ill start by saying I have been selling on Amazon for a good 4-5 years now.

The problem is I had two A/Z claims in the last 30 days with people claiming they have not received there parcel. Yet I have GPS data and photo evidence of there front door with the product there. Amazon still have Given them a refund, and if they did have the product which are all over £100 they get to keep that too.

These people have also left negative feedback and in one case lied saying I told them to f off and called them a liar . which is untrue . After being on the phone to Amazon for nearly 2hrs they said they would review this and send me an email for the evidence I have on proof of delivery. This has not happened.

we are still at risk of account deactivation.

The amount of money I have made Amazon over the years and they treat you like this is a joke .

Amazon sort this out you are ruining peoples lifes and business

we always ship our parcels on time and try our best to please every customer.

your whole A/Z is a joke and needs reviewing

Tags:A to Z Claims
00
26 views
1 reply
Reply
0 replies
user profile
Sakura_Amazon_

Hello @Seller_TRs8x2JRNgiPL,

Unfortunately, the most efficient way to prove the delivery of the item is to present a customer signature confirming the delivery.

Do you have such a signature ?

Regards,

Sakura

00
Follow this discussion to be notified of new activity
user profile
Seller_TRs8x2JRNgiPL

A/Z claims Risk of Account deativation

HI Ill start by saying I have been selling on Amazon for a good 4-5 years now.

The problem is I had two A/Z claims in the last 30 days with people claiming they have not received there parcel. Yet I have GPS data and photo evidence of there front door with the product there. Amazon still have Given them a refund, and if they did have the product which are all over £100 they get to keep that too.

These people have also left negative feedback and in one case lied saying I told them to f off and called them a liar . which is untrue . After being on the phone to Amazon for nearly 2hrs they said they would review this and send me an email for the evidence I have on proof of delivery. This has not happened.

we are still at risk of account deactivation.

The amount of money I have made Amazon over the years and they treat you like this is a joke .

Amazon sort this out you are ruining peoples lifes and business

we always ship our parcels on time and try our best to please every customer.

your whole A/Z is a joke and needs reviewing

26 views
1 reply
Tags:A to Z Claims
00
Reply
user profile
Seller_TRs8x2JRNgiPL

A/Z claims Risk of Account deativation

HI Ill start by saying I have been selling on Amazon for a good 4-5 years now.

The problem is I had two A/Z claims in the last 30 days with people claiming they have not received there parcel. Yet I have GPS data and photo evidence of there front door with the product there. Amazon still have Given them a refund, and if they did have the product which are all over £100 they get to keep that too.

These people have also left negative feedback and in one case lied saying I told them to f off and called them a liar . which is untrue . After being on the phone to Amazon for nearly 2hrs they said they would review this and send me an email for the evidence I have on proof of delivery. This has not happened.

we are still at risk of account deactivation.

The amount of money I have made Amazon over the years and they treat you like this is a joke .

Amazon sort this out you are ruining peoples lifes and business

we always ship our parcels on time and try our best to please every customer.

your whole A/Z is a joke and needs reviewing

Tags:A to Z Claims
00
26 views
1 reply
Reply
user profile

A/Z claims Risk of Account deativation

by Seller_TRs8x2JRNgiPL

HI Ill start by saying I have been selling on Amazon for a good 4-5 years now.

The problem is I had two A/Z claims in the last 30 days with people claiming they have not received there parcel. Yet I have GPS data and photo evidence of there front door with the product there. Amazon still have Given them a refund, and if they did have the product which are all over £100 they get to keep that too.

These people have also left negative feedback and in one case lied saying I told them to f off and called them a liar . which is untrue . After being on the phone to Amazon for nearly 2hrs they said they would review this and send me an email for the evidence I have on proof of delivery. This has not happened.

we are still at risk of account deactivation.

The amount of money I have made Amazon over the years and they treat you like this is a joke .

Amazon sort this out you are ruining peoples lifes and business

we always ship our parcels on time and try our best to please every customer.

your whole A/Z is a joke and needs reviewing

Tags:A to Z Claims
00
26 views
1 reply
Reply
0 replies
0 replies
Quick filters
Sort by
user profile
Sakura_Amazon_

Hello @Seller_TRs8x2JRNgiPL,

Unfortunately, the most efficient way to prove the delivery of the item is to present a customer signature confirming the delivery.

Do you have such a signature ?

Regards,

Sakura

00
Follow this discussion to be notified of new activity
user profile
Sakura_Amazon_

Hello @Seller_TRs8x2JRNgiPL,

Unfortunately, the most efficient way to prove the delivery of the item is to present a customer signature confirming the delivery.

Do you have such a signature ?

Regards,

Sakura

00
user profile
Sakura_Amazon_

Hello @Seller_TRs8x2JRNgiPL,

Unfortunately, the most efficient way to prove the delivery of the item is to present a customer signature confirming the delivery.

Do you have such a signature ?

Regards,

Sakura

00
Reply
Follow this discussion to be notified of new activity