All funds are held after payment account verification
Hi,
My payment account was disabled on 25/01/2024 because Amazon requested proof that my business is based in the UK. I promptly submitted all required documents, and I received an email from Amazon yesterday confirming that my payment account was verified.
However, according to the email I received on 25/01, funds should be released within 24 hours of verification. Despite this, I am still unable to initiate a disbursement even after 48 hours.
I've found customer service to be unhelpful in resolving this issue. Has anyone else experienced a similar situation?
Thank you for any insights or assistance.
All funds are held after payment account verification
Hi,
My payment account was disabled on 25/01/2024 because Amazon requested proof that my business is based in the UK. I promptly submitted all required documents, and I received an email from Amazon yesterday confirming that my payment account was verified.
However, according to the email I received on 25/01, funds should be released within 24 hours of verification. Despite this, I am still unable to initiate a disbursement even after 48 hours.
I've found customer service to be unhelpful in resolving this issue. Has anyone else experienced a similar situation?
Thank you for any insights or assistance.
0 replies
Seller_ZVAz3d5lZuGid
You are not the only one, there are literally hundreds of us going through the same. See this thread about the same issue, it is a long read with well over a thousand posts !!:
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/d7d6c2bc-df74-4d7a-94af-20bfdae641b4?postId=a87610da-2f97-4fb3-8c84-d65f1842cbb9
