Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
user profile
Seller_taLDEMg7s0T95

AWD Custom Label Questions

hello

For the custom label feature in AWD, the AWD replenishment workflow still is giving me the shipping fees. Since I uploaded my own shipping label why would AWD charge me a transportation fee?

Eric

11 views
3 replies
Fulfil Orders
Tags:Warehouse
00
Reply
user profile
Seller_taLDEMg7s0T95

AWD Custom Label Questions

hello

For the custom label feature in AWD, the AWD replenishment workflow still is giving me the shipping fees. Since I uploaded my own shipping label why would AWD charge me a transportation fee?

Eric

Fulfil Orders
Tags:Warehouse
00
11 views
3 replies
Reply
3 replies
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Hi there @Seller_taLDEMg7s0T95,

Can you provide a little more clarity here? Have you opened a case with seller support that I can ask our AWD investigations team to look into?

Topher

00
user profile
Seller_taLDEMg7s0T95
In reply to: Topher_Amazon’s post

yes I have. I am unclear what a custom shipping label for AWD actually means. Is this like my own UPS label? Something else?

00
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Thanks for clarifying! In the simplest terms, custom labels are typically for off-Amazon Multi-Channel Distribution (MCD) shipments. To learn more you can see the announcement here: AWD’s multi-channel distribution capability now supports custom shipment labels, learn more on the Multi-Channel Distribution using Amazon Warehousing and Distribution (AWD) help page, and get some further context from my colleague KJ in this thread.

Hope this helps!

Topher

00
Follow this discussion to be notified of new activity
user profile
Seller_taLDEMg7s0T95

AWD Custom Label Questions

hello

For the custom label feature in AWD, the AWD replenishment workflow still is giving me the shipping fees. Since I uploaded my own shipping label why would AWD charge me a transportation fee?

Eric

11 views
3 replies
Fulfil Orders
Tags:Warehouse
00
Reply
user profile
Seller_taLDEMg7s0T95

AWD Custom Label Questions

hello

For the custom label feature in AWD, the AWD replenishment workflow still is giving me the shipping fees. Since I uploaded my own shipping label why would AWD charge me a transportation fee?

Eric

Fulfil Orders
Tags:Warehouse
00
11 views
3 replies
Reply
user profile

AWD Custom Label Questions

by Seller_taLDEMg7s0T95

hello

For the custom label feature in AWD, the AWD replenishment workflow still is giving me the shipping fees. Since I uploaded my own shipping label why would AWD charge me a transportation fee?

Eric

Fulfil Orders
Tags:Warehouse
00
11 views
3 replies
Reply
3 replies
3 replies
Quick filters
Sort by
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Hi there @Seller_taLDEMg7s0T95,

Can you provide a little more clarity here? Have you opened a case with seller support that I can ask our AWD investigations team to look into?

Topher

00
user profile
Seller_taLDEMg7s0T95
In reply to: Topher_Amazon’s post

yes I have. I am unclear what a custom shipping label for AWD actually means. Is this like my own UPS label? Something else?

00
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Thanks for clarifying! In the simplest terms, custom labels are typically for off-Amazon Multi-Channel Distribution (MCD) shipments. To learn more you can see the announcement here: AWD’s multi-channel distribution capability now supports custom shipment labels, learn more on the Multi-Channel Distribution using Amazon Warehousing and Distribution (AWD) help page, and get some further context from my colleague KJ in this thread.

Hope this helps!

Topher

00
Follow this discussion to be notified of new activity
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Hi there @Seller_taLDEMg7s0T95,

Can you provide a little more clarity here? Have you opened a case with seller support that I can ask our AWD investigations team to look into?

Topher

00
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Hi there @Seller_taLDEMg7s0T95,

Can you provide a little more clarity here? Have you opened a case with seller support that I can ask our AWD investigations team to look into?

Topher

00
Reply
user profile
Seller_taLDEMg7s0T95
In reply to: Topher_Amazon’s post

yes I have. I am unclear what a custom shipping label for AWD actually means. Is this like my own UPS label? Something else?

00
user profile
Seller_taLDEMg7s0T95
In reply to: Topher_Amazon’s post

yes I have. I am unclear what a custom shipping label for AWD actually means. Is this like my own UPS label? Something else?

00
Reply
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Thanks for clarifying! In the simplest terms, custom labels are typically for off-Amazon Multi-Channel Distribution (MCD) shipments. To learn more you can see the announcement here: AWD’s multi-channel distribution capability now supports custom shipment labels, learn more on the Multi-Channel Distribution using Amazon Warehousing and Distribution (AWD) help page, and get some further context from my colleague KJ in this thread.

Hope this helps!

Topher

00
user profile
Topher_Amazon
In reply to: Seller_taLDEMg7s0T95’s post

Thanks for clarifying! In the simplest terms, custom labels are typically for off-Amazon Multi-Channel Distribution (MCD) shipments. To learn more you can see the announcement here: AWD’s multi-channel distribution capability now supports custom shipment labels, learn more on the Multi-Channel Distribution using Amazon Warehousing and Distribution (AWD) help page, and get some further context from my colleague KJ in this thread.

Hope this helps!

Topher

00
Reply
Follow this discussion to be notified of new activity