Returns & Replacements. Amazon FBA
wondering if anyone might be able to help me find out just how many of our returns are being replaced for another.
reason being I think we may be getting charged twice for fees on these types of return & replace orders which seems be the case according to policy. Cant be certain but if there are any reports that shed light on “replaced” " replacement returns" I think this might help us at least understand how we can take action on accounting for this kind of expense.
I feel like “defective” falls under many categories but it would be good to find some form of elaboration on “defective” as well. I am just trying to get a better overall understanding on the more advanced work of how funds can go missing within the amazon empire. tedious work but good plans have been put in to place we could just do with some clear insight, these costs just keep adding up and up and up.
alternatively if anyone has any info on these matters, that would also help!
thank you
Returns & Replacements. Amazon FBA
wondering if anyone might be able to help me find out just how many of our returns are being replaced for another.
reason being I think we may be getting charged twice for fees on these types of return & replace orders which seems be the case according to policy. Cant be certain but if there are any reports that shed light on “replaced” " replacement returns" I think this might help us at least understand how we can take action on accounting for this kind of expense.
I feel like “defective” falls under many categories but it would be good to find some form of elaboration on “defective” as well. I am just trying to get a better overall understanding on the more advanced work of how funds can go missing within the amazon empire. tedious work but good plans have been put in to place we could just do with some clear insight, these costs just keep adding up and up and up.
alternatively if anyone has any info on these matters, that would also help!
thank you
Seller_YNdZNMqKzZNE6
There are a few ways you can try to get information on the number of returns that are being replaced for another:
- Review your Order Defect Rate (ODR) report in Seller Central. The ODR report shows the number of returns that were refunded or replaced, and the reason for the return. This can help you understand how many of your returns are being replaced for another.
- Contact Amazon Seller Support and ask them for more information on your return and replacement orders. They may be able to provide you with additional data or insights into how many returns are being replaced for another.
- Use a third-party analytics tool that can help you track and analyze your Amazon sales data. Some analytics tools may offer specific reports on return and replacement orders, which can help you better understand how many of your returns are being replaced for another.
As for understanding the “defective” category, you may want to review Amazon’s returns policy and guidelines for sellers, which outline the criteria for determining whether a product is defective. Additionally, you can review your own return data to see how many returns were classified as defective and what the reasons were for those returns.
It’s important to keep in mind that fees for returns and replacements can vary depending on the specific circumstances and policies of Amazon. If you suspect that you are being charged twice for fees on return and replace orders, it’s best to reach out to Amazon Seller Support for clarification and guidance on how to address the issue.
0 replies
Seller_YNdZNMqKzZNE6
There are a few ways you can try to get information on the number of returns that are being replaced for another:
- Review your Order Defect Rate (ODR) report in Seller Central. The ODR report shows the number of returns that were refunded or replaced, and the reason for the return. This can help you understand how many of your returns are being replaced for another.
- Contact Amazon Seller Support and ask them for more information on your return and replacement orders. They may be able to provide you with additional data or insights into how many returns are being replaced for another.
- Use a third-party analytics tool that can help you track and analyze your Amazon sales data. Some analytics tools may offer specific reports on return and replacement orders, which can help you better understand how many of your returns are being replaced for another.
As for understanding the “defective” category, you may want to review Amazon’s returns policy and guidelines for sellers, which outline the criteria for determining whether a product is defective. Additionally, you can review your own return data to see how many returns were classified as defective and what the reasons were for those returns.
It’s important to keep in mind that fees for returns and replacements can vary depending on the specific circumstances and policies of Amazon. If you suspect that you are being charged twice for fees on return and replace orders, it’s best to reach out to Amazon Seller Support for clarification and guidance on how to address the issue.
