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Seller_Qg1FueblHU9RR

Hijacked listings that were fixed are hijacked again a few hours later by another brand

I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.

Not even one day later after being fixed they are now hijacked by another brand.

I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.

I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

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Tags:Intellectual property infringements
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Seller_Qg1FueblHU9RR

Hijacked listings that were fixed are hijacked again a few hours later by another brand

I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.

Not even one day later after being fixed they are now hijacked by another brand.

I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.

I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

Tags:Intellectual property infringements
10
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1 reply
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Emet_Amazon

Hello @Seller_Qg1FueblHU9RR,

Thank you for making us aware of the evolving situation.

user profile
Seller_Qg1FueblHU9RR

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

View post

As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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Seller_Qg1FueblHU9RR

Hijacked listings that were fixed are hijacked again a few hours later by another brand

I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.

Not even one day later after being fixed they are now hijacked by another brand.

I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.

I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

21 views
1 reply
Tags:Intellectual property infringements
10
Reply
user profile
Seller_Qg1FueblHU9RR

Hijacked listings that were fixed are hijacked again a few hours later by another brand

I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.

Not even one day later after being fixed they are now hijacked by another brand.

I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.

I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

Tags:Intellectual property infringements
10
21 views
1 reply
Reply
user profile

Hijacked listings that were fixed are hijacked again a few hours later by another brand

by Seller_Qg1FueblHU9RR

I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.

Not even one day later after being fixed they are now hijacked by another brand.

I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.

I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

Tags:Intellectual property infringements
10
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1 reply
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Emet_Amazon

Hello @Seller_Qg1FueblHU9RR,

Thank you for making us aware of the evolving situation.

user profile
Seller_Qg1FueblHU9RR

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

View post

As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity
user profile
Emet_Amazon

Hello @Seller_Qg1FueblHU9RR,

Thank you for making us aware of the evolving situation.

user profile
Seller_Qg1FueblHU9RR

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

View post

As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_Qg1FueblHU9RR,

Thank you for making us aware of the evolving situation.

user profile
Seller_Qg1FueblHU9RR

CASE ID: 16634579911

If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great

View post

As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
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