Trouble re-activating account
Hi there,
My account went inactive for not using it for quite a while.
When I try to re-activate it, and select Country "Canada" and then the next drop down is type of account, and it only shows my business options (State, Private, Public, and Charity). I'm an individual that wants to re-activate as an individual, but I don't have that option to select Individual.
Has anyone else had this problem or know what I could try? I've confirm in my account settings and tax settings that everything is set to individual.
Thanks kindly for your help
Trouble re-activating account
Hi there,
My account went inactive for not using it for quite a while.
When I try to re-activate it, and select Country "Canada" and then the next drop down is type of account, and it only shows my business options (State, Private, Public, and Charity). I'm an individual that wants to re-activate as an individual, but I don't have that option to select Individual.
Has anyone else had this problem or know what I could try? I've confirm in my account settings and tax settings that everything is set to individual.
Thanks kindly for your help
2 replies
Sunnie_Amazon
Hello, @Seller_UDTAUjjq0n9WK,
Thank you for your post. This is Sunnie, from Amazon.
I see you are already working with our Support team via Case ID 15640825951. Please wait for them to get back to you, as the engineering team already received a request to review your situation.
The support team will get back to you as soon as possible with an update.
Regards,
Sunnie
