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Seller_J17GpW7oBR36G

Account deactivated 1st time

Hi, I've just had my account deactivated for authenticity issues, I've sent in receipts/invoices, bank statements and images of said product but i keep getting the automatic reply saying they need additional info. I don't have anything else to give them. Does anyone have any advice on what to do in this situation, as seller support can't do anything either.

Thanks in advance!

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3 replies
Account Health
Tags:Account Health, Deactivated, Product authenticity, Seller Support, Suspended
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Seller_J17GpW7oBR36G

Account deactivated 1st time

Hi, I've just had my account deactivated for authenticity issues, I've sent in receipts/invoices, bank statements and images of said product but i keep getting the automatic reply saying they need additional info. I don't have anything else to give them. Does anyone have any advice on what to do in this situation, as seller support can't do anything either.

Thanks in advance!

Account Health
Tags:Account Health, Deactivated, Product authenticity, Seller Support, Suspended
00
52 views
3 replies
Reply
0 replies
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_J17GpW7oBR36G’s post

Looking at your name 'RJM_Arbitrage', have you by any chance bought your goods from retail stores / shops ? - because if so they are unlikely to accept shop receipts as they are not full wholesaler/distributor invoices. Retail arbitrage is not the best business model for Amazon, despite what all the Youtube videos etc. tell you ! At some point they will catch up with you for not having proper invoices, and that is probably the reason your account has been deactivated, as they cannot verify a proper supply chain.

30
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_J17GpW7oBR36G’s post

If you've taken an item out of a supply chain (i.e. bought it retail) and then sold is as a new item then Amazon are correct to deactivate your account as you have broken policy. All you can do is appeal with a plan of action saying it won't happen again and hope for the best.

Arbitrage is fine if the items are sold 'used-like new' rather than 'new' because then the customer is aware they won't have for instance the full manufacturers warranty etc as they would if they bought new from an authorised retailer.

20
user profile
Seller_gpqqZ5FYuNK50
In reply to: Seller_J17GpW7oBR36G’s post

I agree with the comments below. I’d also change your Store Name and Username on this Forum. You might as well call you store Amazon Please Ban Me

00
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Seller_J17GpW7oBR36G

Account deactivated 1st time

Hi, I've just had my account deactivated for authenticity issues, I've sent in receipts/invoices, bank statements and images of said product but i keep getting the automatic reply saying they need additional info. I don't have anything else to give them. Does anyone have any advice on what to do in this situation, as seller support can't do anything either.

Thanks in advance!

52 views
3 replies
Account Health
Tags:Account Health, Deactivated, Product authenticity, Seller Support, Suspended
00
Reply
user profile
Seller_J17GpW7oBR36G

Account deactivated 1st time

Hi, I've just had my account deactivated for authenticity issues, I've sent in receipts/invoices, bank statements and images of said product but i keep getting the automatic reply saying they need additional info. I don't have anything else to give them. Does anyone have any advice on what to do in this situation, as seller support can't do anything either.

Thanks in advance!

Account Health
Tags:Account Health, Deactivated, Product authenticity, Seller Support, Suspended
00
52 views
3 replies
Reply
user profile

Account deactivated 1st time

by Seller_J17GpW7oBR36G

Hi, I've just had my account deactivated for authenticity issues, I've sent in receipts/invoices, bank statements and images of said product but i keep getting the automatic reply saying they need additional info. I don't have anything else to give them. Does anyone have any advice on what to do in this situation, as seller support can't do anything either.

Thanks in advance!

Account Health
Tags:Account Health, Deactivated, Product authenticity, Seller Support, Suspended
00
52 views
3 replies
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Seller_ZVAz3d5lZuGid
In reply to: Seller_J17GpW7oBR36G’s post

Looking at your name 'RJM_Arbitrage', have you by any chance bought your goods from retail stores / shops ? - because if so they are unlikely to accept shop receipts as they are not full wholesaler/distributor invoices. Retail arbitrage is not the best business model for Amazon, despite what all the Youtube videos etc. tell you ! At some point they will catch up with you for not having proper invoices, and that is probably the reason your account has been deactivated, as they cannot verify a proper supply chain.

30
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_J17GpW7oBR36G’s post

If you've taken an item out of a supply chain (i.e. bought it retail) and then sold is as a new item then Amazon are correct to deactivate your account as you have broken policy. All you can do is appeal with a plan of action saying it won't happen again and hope for the best.

Arbitrage is fine if the items are sold 'used-like new' rather than 'new' because then the customer is aware they won't have for instance the full manufacturers warranty etc as they would if they bought new from an authorised retailer.

20
user profile
Seller_gpqqZ5FYuNK50
In reply to: Seller_J17GpW7oBR36G’s post

I agree with the comments below. I’d also change your Store Name and Username on this Forum. You might as well call you store Amazon Please Ban Me

00
Follow this discussion to be notified of new activity
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_J17GpW7oBR36G’s post

Looking at your name 'RJM_Arbitrage', have you by any chance bought your goods from retail stores / shops ? - because if so they are unlikely to accept shop receipts as they are not full wholesaler/distributor invoices. Retail arbitrage is not the best business model for Amazon, despite what all the Youtube videos etc. tell you ! At some point they will catch up with you for not having proper invoices, and that is probably the reason your account has been deactivated, as they cannot verify a proper supply chain.

30
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_J17GpW7oBR36G’s post

Looking at your name 'RJM_Arbitrage', have you by any chance bought your goods from retail stores / shops ? - because if so they are unlikely to accept shop receipts as they are not full wholesaler/distributor invoices. Retail arbitrage is not the best business model for Amazon, despite what all the Youtube videos etc. tell you ! At some point they will catch up with you for not having proper invoices, and that is probably the reason your account has been deactivated, as they cannot verify a proper supply chain.

30
Reply
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_J17GpW7oBR36G’s post

If you've taken an item out of a supply chain (i.e. bought it retail) and then sold is as a new item then Amazon are correct to deactivate your account as you have broken policy. All you can do is appeal with a plan of action saying it won't happen again and hope for the best.

Arbitrage is fine if the items are sold 'used-like new' rather than 'new' because then the customer is aware they won't have for instance the full manufacturers warranty etc as they would if they bought new from an authorised retailer.

20
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_J17GpW7oBR36G’s post

If you've taken an item out of a supply chain (i.e. bought it retail) and then sold is as a new item then Amazon are correct to deactivate your account as you have broken policy. All you can do is appeal with a plan of action saying it won't happen again and hope for the best.

Arbitrage is fine if the items are sold 'used-like new' rather than 'new' because then the customer is aware they won't have for instance the full manufacturers warranty etc as they would if they bought new from an authorised retailer.

20
Reply
user profile
Seller_gpqqZ5FYuNK50
In reply to: Seller_J17GpW7oBR36G’s post

I agree with the comments below. I’d also change your Store Name and Username on this Forum. You might as well call you store Amazon Please Ban Me

00
user profile
Seller_gpqqZ5FYuNK50
In reply to: Seller_J17GpW7oBR36G’s post

I agree with the comments below. I’d also change your Store Name and Username on this Forum. You might as well call you store Amazon Please Ban Me

00
Reply
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