Amazon Account Deactivation
Please can somebody help further with this issue if possible.
Hello,
Based on your Account Health Rating, your Amazon seller account has been temporarily deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. We are withholding any available funds while your account is deactivated; however, funds will remain in your account while we work with you to reactivate your account in accordance with the Funds Withholding Policy: https://sellercentral.amazon.co.ukhelp/hub/reference/9RA9LYBJ3QP27M6. Please dispatch any open orders to avoid further impact to your account.
Why is this happening?
We took this action because there are unaddressed policy violations related to your selling account, and these violations have caused your Account Health Rating to fall below the threshold for deactivation. It is your obligation to make sure that you adhere to Amazon’s policies. Please go to this page to learn more: https://sellercentral.amazon.co.uk/help/hub/reference/521.
How do I reactivate my account?
Seller_7VbclcPFFRTnc
unfortunately then, i’m not sure what you can do tbh
0 replies
Seller_DROodOAYHftnc
We need to know what issues have caused your account health rating to drop - there are several metrics which will cause the AHR to drop - order defect rate, VTR, policy violations, late dispatch, pre-fulfimnet cancellation rate etc. etc.
Maybe screenshot your Account Health page.
